Who's got it the worst?

Who's got it the worst?

The 2012 Veterinary Economics Business Issues Survey and our expert decide who has the toughest job in a veterinary practice. Opinions vary.
Aug 01, 2012
By dvm360.com staff

Next >

Grumbling over coffee with coworkers about who’s got it the worst is a common occurrence in most break rooms. It’s no different in the veterinary world, and the 2012 Veterinary Economics Business Issues Survey set out to answer the question: Who has the toughest gig in a veterinary hospital? The answer: Practice owner, with 47 percent of the votes. Surprisingly (or not)—the majority of the votes for practice owner came from practice owners themselves. Associate veterinarians, practice managers, and others in the practice voted as much or more for receptionist than practice owner as the toughest job. Overall, receptionists received the second amount of votes for toughest job, with 26 percent. Veterinary Economics board member Dr. Craig Woloshyn agreed that receptionists have the worst job in practice.

< Back  |  Start >

“The toughest job is the receptionists, since they have to deal with upset, demanding people all day,” says Dr. Woloshyn. “Compared to the simple, predictable nature of our patients that the back office deals with, our clients are unpredictable and capricious. The front office has to be ready for anything and able to deliver it instantly with a smile.”

Hot topics on dvm360

Follow dvm360 on Twitter, Facebook, and Pinterest

For quick updates and to touch base with the editors of dvm360, Veterinary Economics, Veterinary Medicine, and Firstline, and check us out on Twitter, Facebook, and Pinterest.

Sell veterinary clients on your service

But you don't have to have butler-style service to win new clients and keep existing clients happy.

Why veterinarians should be more like a Louisiana shoeshiner

If my veterinary clients feel half as good as I did after visiting the 'Michael Jordan of shoeshines,' I'll be thrilled.

Texts from your veterinary clinic cat

If your clinic cat had a cell phone and opposable thumbs, what would he or she text you?

Learning goodbye: Veterinarians fill a void by focusing on end of life care

Veterinarians dedicating their careers to hospice and euthansia medicine may be pioneering the profession's next specialty—at clients' request.