What your veterinary team members love & hate about their jobs

What your veterinary team members love & hate about their jobs

Find out what team members are saying behind your back—and use their comments to create a happier, more productive workplace.
source-image
Jul 01, 2011

What do your team members say about the management of your practice? Do you think they say positive things, negative things, or perhaps something in between? Do your team members enjoy working at your practice—or simply tolerate it because they need the money? The answers to these questions can impact staff morale, motivation, productivity, and your practice's image in the community.

At one of my recent seminars, I asked team members to write down what they loved and hated about the doctors and managers at their practices. (No signatures were required so that participants could be forthright in their answers without concern for repercussions.) I've compiled the replies—the good and the bad—with the hope that they'll provide some insight:


Hot topics on dvm360

Follow dvm360 on Twitter, Facebook, and Pinterest

For quick updates and to touch base with the editors of dvm360, Veterinary Economics, Veterinary Medicine, and Firstline, and check us out on Twitter, Facebook, and Pinterest.

Sell veterinary clients on your service

But you don't have to have butler-style service to win new clients and keep existing clients happy.

Why veterinarians should be more like a Louisiana shoeshiner

If my veterinary clients feel half as good as I did after visiting the 'Michael Jordan of shoeshines,' I'll be thrilled.

Texts from your veterinary clinic cat

If your clinic cat had a cell phone and opposable thumbs, what would he or she text you?

Learning goodbye: Veterinarians fill a void by focusing on end of life care

Veterinarians dedicating their careers to hospice and euthansia medicine may be pioneering the profession's next specialty—at clients' request.