Video: Communication tip from Shawn McVey at NAVC

Video: Communication tip from Shawn McVey at NAVC

How veterinary employers can avoid committing 'character assassination" of their team members.
source-image
Jan 16, 2011

Live onsite at North American Veterinary Conference in Orlando, Fla., Veterinary Economics editor Kristi Reimer shares a clinic communication tip from Shawn McVey—how not to emotionally assassinate team members.



Hot topics on dvm360

Pol on defense as Michigan veterinary board discusses negligence charges

Controversial reality TV veterinarian calls his approach 'common sense.'

Photo gallery: The top 10 veterinary schools in America, according to U.S. News

U.S. News & World Report ranks programs for the first time since 2011.

Front Desk Disasters, Episode 3: Dude looks like a lady

Everyone's favorite receptionist is at it again. Would you handle this situation differently?

Video: Flea hideouts in the house

Parasitology expert Michael Dryden, DVM, MS, PhD, reveals prime hideouts for fleas—and gives tips to clear them out of clients' homes for good.

Veterinarians: Your clients are going to Google with these cat questions

You might be surprised by what your clients are researching. Plus, get an educational client handout.