Veterinary owners | Veterinary Economics

Personnel management

Illegal questions: Hiring edition


Many questions in a veterinary practice hiring interview that seem harmless on the surface can be discriminatory. Applicants, make sure your interview was on the level. Managers, make sure you review what you'll ask against this list of discriminatory subjects.

Practice apps are where it's at


CVC educator Bash Halow, LVT, CVPM, is afire with excitement about the power of the "push notification" to connect to veterinary hospital clients.

Don't panic! A low-stress approach is easy and fun


Switching styles can trip up the team, but the transition is worth the trouble.

Marijuana ... bingo!


While fielding calls to help save pets from drug-stash ingestion accidents and allergic reactions, the veterinary team at the ASPCA Animal Poison Control Center keeps up morale and mood with some harmless tallying.

Vet team: Get a vacay day for upselling


Hey, practice owners: Sometimes a day off is worth more than a $5 Starbucks gift card to a veterinary team member. This manager figured that out.

Revenue strategies

Benchmarks 2016 shows strong revenue growth, higher staff levels


Annual report from WTA Veterinary Consulting and Veterinary Economics examines financial performance of 100 top-performing veterinary practices.

Want employees to have true stock in your veterinary practice?


In this practice with an employee stock ownership plan, it's share and share alike.

Pay attention to your practice's "lapsing patients"


Run the report. Reach out to clients with those patients in a consistent and regular way. It'll be like your veterinary practice management software is just handing you money (maybe, sort of).

When veterinary clients spend the most—and the least


Does every veterinary practice in the country get crushed by a revenue drop in the winter months? We set out to prove what every wise veterinarian seems to know.

Tip: Practice software cheat to a quicker check-out


We slam the “8” key for invoices to save time for receptionists, technicians and veterinarians.