Personnel management

Saying 'no' to a veterinary pharmaceutical rep

DVM360 MAGAZINE

This practice owner puts the kibosh on freebies to his veterinary team. Is that fair?

Get staff buy-in and reduce veterinary team turnover

FIRSTLINE

Staff turnover is a costly waste of your team's time.

Can associates motivate the veterinary team?

VETERINARY ECONOMICS

Although associate veterinarians may not manage or own the practice, Denise Tumblin, CPA, says there are several ways they can—and should— motivate team members.

Why we decided to open the books to our veterinary team

VETERINARY ECONOMICS

Whole team involvement leads to smarter financial decisions.

VHMA Management Minute: How to handle veterinary team conflict

FIRSTLINE

Peter Ainslie, CVPM, discusses how to handle conflict in your practice.

Revenue strategies

Old idea, new approach: Price auditing in veterinary practice

VETERINARY ECONOMICS

Digging into what it really costs your veterinary hospital to provide a new service.

4 lessons learned from a veterinary practice price audit

VETERINARY ECONOMICS

Who’s called in to help? Who’s doing the work? How long does it take? This hospital administrator used innovative software to tackle tough questions with DVMs and team members.

Are veterinary hospitals using forward booking?

VETERINARY ECONOMICS

You might be surprised at new data—courtesy of the Veterinary Hospital Managers Association—that shows how often practices proactively schedule appointments for clients before they leave.

Feeling financial pressures? CVC panel says you're not alone

VETERINARY ECONOMICS

Experts in Kansas City discussed financial, generational and gender issues.

Why I hate discounted exams—and love free vaccines

VETERINARY ECONOMICS

Use your prices to show clients you value your veterinary staff's time and knowledge.