Veterinary owners | Veterinary Economics

Personnel management

Navigating the 5 Cs of coping with compassion fatigue


Compassion fatigue is a real and dangerous threat to the health of veterinary professionals and their patients, but Licensed Professional Counselor and Certified Veterinary Technician Becky Murray of Veterinary Specialty Center has mapped out a guide for healthy coping.

I helped an associate get the help she needed


An associate's anxiety was crippling our team. The team members were frustrated and complaining. Something needed to change at this dvm360/VHMA Practice Manager of the Year contestant's veterinary hospital. So they made a plan ...

When the doctor is NOT in


Our two-doctor veterinary show turned into a solo act when a DVM went out on a well-deserved maternity leave. Here are seven pieces of advice for other managers and teams living through a veterinarian's extended leave.

Your meetings need koalangoos and lioncoons


Use this to-do list from Lisel Coles, a 2016 dvm360/VHMA Practice Manager of the Year contestant, to make your meetings a little less work and a lot more play.

Practice management hacks: Advice to a new manager on how to manage staff and be a successful boss


VHMA members spill their best-kept secrets for successful staff management.

Revenue strategies

When veterinary clients spend the most—and the least


Does every veterinary practice in the country get crushed by a revenue drop in the winter months? We set out to prove what every wise veterinarian seems to know.

Tip: Practice software cheat to a quicker check-out


We slam the “8” key for invoices to save time for receptionists, technicians and veterinarians.

Who gets credit—cats or dogs?


This survey answers the question (maybe) of who has better credit: cat owners or dog owners?

6 lessons from my year of wellness plans


Don't get sick of wellness plans before you even start! I was enthusiastic about wellness plans at my veterinary practice, but even I ran into hiccups getting clients to sign up and team members to offer them. Here’s what I learned.

Scaling Mt. Vet: Pain and progress in practice


Our recent survey uncovered your most pressing problems—high peaks you struggle to summit. Here are the top problems, with some suggested advice to help.