Veterinary owners | Veterinary Economics

Personnel management

Veterinary Technician Week is over, but I'm not done!


DVM confession time: I'm nothing without my vet techs.

Saying 'no' to a veterinary pharmaceutical rep


This practice owner puts the kibosh on freebies to his veterinary team. Is that fair?

A tug of war over veterinary receptionist tasks


Q: What percentage of practices, large and small, would you say have the receptionist duties include taking the client into the exam room, pulling vaccines and filing and dispensing medications from the veterinarian at the end of the office visit? I feel it’s a lot of work for the front office team and takes them away from the phones and reception desk. The practice owner feels it would increase the payroll percentage too much for a technician to do.—Overworked

Get staff buy-in and reduce veterinary team turnover


Staff turnover is a costly waste of your team's time.

Can associates motivate the veterinary team?


Although associate veterinarians may not manage or own the practice, Denise Tumblin, CPA, says there are several ways they can—and should— motivate team members.

Revenue strategies

Why all the fuss about low-cost veterinary clinics?


Veterinarians agree that spaying and neutering pets is a good thing. Stop being so concerned about who provides the service.

CATalyst gets shelter pets into veterinary clinics


One year in, an innovative program sees some success at connecting new pet adopters with local veterinarians.

4 lessons learned from a veterinary practice price audit


Who’s called in to help? Who’s doing the work? How long does it take? This hospital administrator used innovative software to tackle tough questions with DVMs and team members.

Old idea, new approach: Price auditing in veterinary practice


Digging into what it really costs your veterinary hospital to provide a new service.

Are veterinary hospitals using forward booking?


You might be surprised at new data—courtesy of the Veterinary Hospital Managers Association—that shows how often practices proactively schedule appointments for clients before they leave.

Hot topics on dvm360

Dog of Dallas Ebola patient will not be euthanized, authorities say

Health officials have quarantined and will monitor dog and amid concerns surrounding deadly virus.

Video: How to perform a belt-loop gastropexy

Prevent GDV in your at-risk patients with this simple technique.

Stretch your skills to earn more in veterinary practice

Finding new tasks could be the key to generating more income for your practice—and boosting your pay.

Veterinary community stunned by Sophia Yin's unexpected death

Prominent veterinary behaviorist died of suicide Sept. 28.

Study shows sustained salary slump for veterinary support staff

Since 2009, technicians paid by the hour have experienced a bump in pay, but pay for other team members has stayed stagnant, according to data from the 2014 Firstline Career Path Study. Here’s a look at changes in team pay from 2009 to 2013.