VETERINARY ECONOMICS-12-01-2013

VETERINARY ECONOMICS-12-01-2013

Cover Story
We learned an alarming lesson the night a burglar broke into our clinic—we weren't well prepared.
Practice Management Q & A
By dvm360.com staff
Q. I think one of my veterinary staff members is abusing the sick days policy. What should I do about it?
Practice with Heart
Coat yourself in pheromones and stuff your pockets with treats to make pets feel more comfortable.
Practice Tips
Show your practice's commitment to pet care with a professional post-appointment phone call.
Success file
A more knowledgeable team means a better experience for clients.
Get Social
By dvm360.com staff
Send out these social media posts to help clients and save pets from relinquishment.
Click & Copy
By dvm360.com staff
Wonder what your clients really think of the care and service you provide? A survey gives you the answers you need to do well—and improve.
Hospital Design
By dvm360.com staff
Tips to spruce up ancillary service areas on a budget.
Practice Finances
Take charge of these spending problems so you'll have something to celebrate on your 2014 financials.
The economy's looking up—and so should you. It's time to get out of the red and into rebuilding your practice with these tips.
Hot Button
Rationing empathy and other emotional energies can be a job in itself—but learning to listen to yourself is key.