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Hospital of the year

2008 Hospital of the Year: Another view of reception 2008 Hospital of the Year: Canine boarding 2008 Hospital of the Year: Doctors' consultation area 2008 Hospital of the Year: Doctors' office 2008 Hospital of the Year: Exam room

VETERINARY ECONOMICS, May 1, 2012

Cover Story Kiss the dog and 4 more ways to improve client compliance (without saying a word) By Christina Winn, DVM What kind of veterinarian do you appear to be? Start being the kind of doctor you would want working on your pets. Pause before you pucker up How can you tell if a veterinary patient's bark is worse than his bite? Study Dr. Christina Winn's safety tips before you kiss that dog. Checking in Let me tell you a secret ... By Brendan Howard, Editor What your veterinary colleagues were glad to tell Reader's Digest about the profession's strengths, pet peeves, and failings. Practice Management Q&A Compensate for community kindness Q: Our veterinary practice often plans outreach activities for the community. Can we require team members to attend these events on their own time? If so, how should we compensate them? Don't let parasites take a bite out of the bond Q: I see parasites' physical effects in veterinary practice, but what kind of impact do parasites have on the human-animal bond? Practice Tips Be proactive about dog bite prevention Simple reminders to veterinary clients about responsible pet ownership go a long way. Your practice and the death of the middle class By Bob Levoy It's time for a different approach if your middle-income veterinary clients are dwindling. Show it off with a slideshow Give clients a "tour" of your veterinary practice. Ice cream cure-all Give your veterinary clients' kids a treat. Help them heal with books Give a book to help your veterinary clients cope with the loss of a pet. Every muzzle in its place A creative solution for your veterinary practice. News Top 10 dog and cat medical conditions in 2011 Pet insurance company reveals most common causes of veterinary visits. Growth Center For the love of cats Is your veterinary practice cat friendly? Here are five ways to prove it. Personnel Management 5 ways to welcome new veterinary team members By Mark Opperman, CVPM The best greeting you can extend is a thorough training and orientation program. The more time you spend on these crucial inductory steps, the more likely your new hire is to stick around—and flourish. Equine Solutions 6 steps to bearing bad news to veterinary equine clients By Tracey O'Driscoll-Packer Support clients in painful moments. Cover Story The elements of style in veterinary practice By Portia Stewart Animal Surgical Clinic of Seattle embraces Mother Nature. Focus on flow in veterinary practice Drs. Russ Patterson and Allen Johnson share more details about their journey to building their dream veterinary practice. Hot Button Look before you leap into wellness plans By Jeff Rothstein, DVM, MBA Weigh the pros and cons before you commit to wellness plans in your veterinary practice.

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