August 1, 2008
By:
Keith Roberts
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In a perfect world, boarding and grooming would be a great source of revenue for our clinic and a convenience for our clients. However, we don't live in the perfect world, we live in the real world. We're proud of the fact that we're a medical facility that devotes 100 percent of its energies to medicine, and we explain that to clients who question why we don't offer boarding and grooming. For these clients, we recommend home sitters as an alternative. Do we lose some clients who want the full-service experience? Sure. Do we pick up a few clients who are upset with their last veterinarian over a boarding or grooming issue? You bet we do. In fact, I think for every one client we lose, we gain two or three.
August 1, 2008
By:
Linda Wasche
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Boarding and grooming can be a great opportunity.
August 1, 2008
By:
Gerald Snyder, VMD
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The Pareto Principle is an observation (not a law) that most things in life are not distributed evenly. It could mean any or all of the following:
August 1, 2008
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Fight that trend and attract cat owners to your practice.
August 1, 2008
By:
Pam Weakley
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We educate clients about pet insurance by putting fliers in puppy and kitten kits because it's too late to offer to help defray the cost of treatment once a chronic condition is diagnosed. We direct clients to the brochure or to a pet insurance company Web site.
August 1, 2008
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You wish more of your clients had pet insurance, but do you know enough to help clients get the information they need?
August 1, 2008
By:
Gary Norsworthy, DVM, DABVP (feline)
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Capitalize on three things to increase visits by cat owners.
August 1, 2008
By:
Rachael Whitcomb
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Lakewood, Colo. — Associate veterinarians are jumping jobs faster than the average American worker, according to a new study, and salaries that don't keep pace with inflation could be partly to blame.
August 1, 2008
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Roadside Veterinary Clinic in Highland, Mich., takes boarding to the next level.
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