Tips and strategies that help veterinary practitioners deliver great client service - Veterinary Economics
CVC 2009
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Client Service
Source: VETERINARY ECONOMICS

Hand-write your reminders to bond with clients

November 1, 2009

Clients will be impressed when you take the time to put pen to paper.

Source: VETERINARY ECONOMICS

Case Study: How I bond clients to my practice

November 1, 2009

I want my clients to be personally invested in my practice. Here's what I do to better communicate my practice mission.

Source: VETERINARY ECONOMICS

The psychology of client waiting

November 1, 2009

Most veterinary clients expect a brief wait. But keep them waiting too long and you risk losing their business.

Source: VETERINARY ECONOMICS

Teach clients to settle upset stomachs

November 1, 2009

Pet motion sickness doesn't have to ruin your clients' travel plans.

Source: FIRSTLINE

Health coverage goes to the dogs

October 27, 2009

Cats represent only 10 percent of insured pets in America.

Source: FIRSTLINE

Can my pet get H1N1?

October 20, 2009

Answer clients' biggest flu question with confidence.

Source: FIRSTLINE

National Breast Cancer Awareness Month is for pets too

October 15, 2009

Spread the word to educate clients on the deadly disease.

Source: VETERINARY MEDICINE

Dr. Kevin Fitzgerald: What happens when you assume

October 9, 2009

Dr. Kevin Fitzgerald reminds us not to make assumptions about clients.

Source: VETERINARY ECONOMICS

A handout for healthy teeth

October 1, 2009

This practice fills clients in on their pets' dental health. See how doctors boosted compliance—and how you can, too.

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