Client relations tips and strategies for veterinarians and veterinary practice managers - Veterinary Economics
CVC 2009
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Client Relations
Source: VETERINARY ECONOMICS

CVC Live: Could clients slip through the cracks?

November 9, 2009

It's clear that the management experts speaking at CVC San Diego agree that dropping transaction numbers are an issue for practices today. Tracking clients who don't respond to reminders promptly so you don't lose track of them could help.

Source: VETERINARY ECONOMICS

November is Pet Diabetes Month

November 6, 2009

Do your clients know how to recognize the signs of pet diabetes?

Source: FIRSTLINE

Talking to clients: Can my pet get H1N1?

November 1, 2009

Answer clients' biggest flu question with confidence.

Source: VETERINARY ECONOMICS

Case Study: How I bond clients to my practice

November 1, 2009

I want my clients to be personally invested in my practice. Here's what I do to better communicate my practice mission.

Source: VETERINARY ECONOMICS

Teach clients to settle upset stomachs

November 1, 2009

Pet motion sickness doesn't have to ruin your clients' travel plans.

Source: VETERINARY ECONOMICS

The psychology of client waiting

November 1, 2009

Most veterinary clients expect a brief wait. But keep them waiting too long and you risk losing their business.

Source: VETERINARY ECONOMICS

Talk up proactive parasite prevention

November 1, 2009

Here are four tips to help if your flea, tick, and heartworm product sales and client compliance don't match up to these Well-Managed Practices.

Source: VETERINARY ECONOMICS

Talking to clients about Cushing's

November 1, 2009

Use these communication techniques to talk about a chronic but treatable disease like Cushing's.

Source: VETERINARY ECONOMICS

Hand-write your reminders to bond with clients

November 1, 2009

Clients will be impressed when you take the time to put pen to paper.

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