August 1, 2008
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When it comes to veterinary spending, the issue isn't clients' income level but how pets fit into their lives.

August 1, 2008
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Client compliance does more than affect a pet's health—it directly affects your practice's bottom line. Are you doing all that you can to ensure clients follow your recommendations?

August 1, 2008 By:
Gary Norsworthy, DVM, DABVP (feline)
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Capitalize on three things to increase visits by cat owners.

August 1, 2008 By:
Jim Kramer, DVM
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I think a lot of veterinarians see poor compliance because they ask clients to do things that are all but impossible. For example, say you're treating a dog that has a horrible ear infection, and you would need to manhandle the dog to get an ear drop in. And then you tell the client to give the dog three drops a day at home. The client can't do that.

August 1, 2008
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More clients are complaining about their veterinary care because they expect more of you.

August 1, 2008
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It's the elephant in the room. We all know pets are getting fatter, but just how fat? Until now, there was no concrete data.

August 1, 2008 By:
Gerald Snyder, VMD
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The Pareto Principle is an observation (not a law) that most things in life are not distributed evenly. It could mean any or all of the following:

August 1, 2008
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Fight that trend and attract cat owners to your practice.

August 1, 2008
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Keep these three things in mind to help stay complaint-free.
