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Our Current Issue
Cover Story
Kiss the dog and 4 more ways to improve client compliance (without saying a word)
What kind of veterinarian do you appear to be? Start being the kind of doctor you would want working on your pets.
Pause before you pucker up
How can you tell if a veterinary patient's bark is worse than his bite? Study Dr. Christina Winn's safety tips before you kiss that dog.
Checking in
Let me tell you a secret ...
By: Brendan Howard, Managing Editor
What your veterinary colleagues were glad to tell Reader's Digest about the profession's strengths, pet peeves, and failings.
Practice Management Q&A
Compensate for community kindness
Q: Our veterinary practice often plans outreach activities for the community. Can we require team members to attend these events on their own time? If so, how should we compensate them?
Don't let parasites take a bite out of the bond
Q: I see parasites' physical effects in veterinary practice, but what kind of impact do parasites have on the human-animal bond?
Practice Tips
Be proactive about dog bite prevention
Simple reminders to veterinary clients about responsible pet ownership go a long way toward preventing dog bites—and keeping everyone safe.
Your practice and the death of the middle class
By: Bob Levoy
It's time for a different approach if your middle-income veterinary clients are dwindling.
Show it off with a slideshow
Give clients a "tour" of your veterinary practice.
Ice cream cure-all
Give your veterinary clients' kids a treat.
Help them heal with books
Give a book to help your veterinary clients cope with the loss of a pet.
Every muzzle in its place
A creative solution for your veterinary practice.
Growth Center
For the love of cats
Is your veterinary practice cat friendly? Here are five ways to prove it.
Personnel Management
5 ways to welcome new veterinary team members
By: Mark Opperman, CVPM
The best greeting you can extend is a thorough training and orientation program. The more time you spend on these crucial inductory steps, the more likely your new hire is to stick around—and flourish.
Equine Solutions
Bearing bad news
By: Tracey O'Driscoll-Packer
Talking to veterinary clients about difficult outcomes is one of the most important aspects of your job as an equine practitioner. Here's how to support clients in painful moments.
Hospital Design
The elements of style in veterinary practice
By: Portia Stewart
Featuring an elemental design that calls on earth, air, and fire, Animal Surgical Clinic of Seattle embraces Mother Nature and all of her wonders.
Focus on flow in veterinary practice
Drs. Russ Patterson and Allen Johnson share more details about their journey to building their dream veterinary practice.
Hot Button
Look before you leap into wellness plans
By: Jeff Rothstein, DVM, MBA
Weigh the pros and cons before you commit to wellness plans in your veterinary practice.
Our Previous Issue
Cover Story
3 services veterinary clients really want
By: Sarah Moser
Here's how to make extra services work in your favor while pleasing clients.
Checking in
Envisioning a better tomorrow for the veterinary profession
By: Kristi Reimer, Editor
No one changes their life because of fear, force, or facts.
Practice Management Q&A
Veterinarians: Turn those bad reviews around
How should I respond to negative reviews of my practice that come up during a Google search?
Ease your veterinary clients' anesthesia fears
My clients are afraid of anesthesia. How can I explain the risks and importance?
Practice Tips
5 ways to get veterinary clients on board with your vaccination recommendations
Polish your communication skills and increase client compliance in the exam room.
What to do if you suspect a client is an animal hoarder
Trust your gut and take action if you see red flags.
3 ways to drive long-term growth in your veterinary practice
By: Bob Levoy
Make your practice shine—now and in the years ahead.
Veterinarians: Tax credits and laws worth a second look
By: Gary Glassman, CPA
Revisit your 2011 tax return—and don't miss what you're owed.
Reward your repeat veterinary visitors
Save clients money with little perks and freebies.
Endotracheals made easy in your veterinary clinic
Holder keeps tubes organized and easily accessible.
Shove your gloves out of the way in your veterinary clinic
Dispenser keeps gloves within reach, but out of the way
Show your sympathy and strengthen the bond with veterinary clients
Let your clients know you care during trying times
Click & Copy
Have you had the tick talk with veterinary clients?
Bust common myths and protect patients.
Life Balance
Want to be a better boss? Exercise
By: Ernest Ward Jr., DVM
If you want to provide the best care for your veterinary patients, first you must care for yourself.
5 ways to get your rear in gear
By: Ernest Ward Jr., DVM
Don't just sit there—get up and be a better veterinary boss! But first, read these tips.
Hospital Design
Photo gallery: Changing the face of rural veterinary medicine
By: Sarah A. Moser
Animal owners of all kinds find great medicine at Renfro Veterinary Services, a well-thought-out small animal, equine, and livestock practice in Richmond, Mo.
Hot Button
Veterinary receptionists have it the worst? No way!
I've worked the front desk and I smiled at veterinary clients because I wanted to—not because I had to.

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