The ins and outs of payment options

Audio: Use direct withdrawals for clients who can't pay in full Are your clients having trouble paying their bills at the time of service? Try this method to automatically space out payments.

6 ways for clients to pay Which client payment options are right for your practice?

Pet health insurance: What we're learning from ObamaCare Veterinarians—not insurance companies—may be in charge now and in the future when it comes to pet insurance.

BizQuiz: How should you let clients pay? The economy is hurting some clients, and practice owners nationwide are wondering about options to the standard cash, check, or credit. Almost 90 percent of practice owners told us they hold post-dated checks for clients, but is that a good idea?

Look at the pros and cons of different client payment methods Holding a check, discounting services, letting clients work off bills, and more

Analysis and commentary

Audio: Use direct withdrawals for clients who can't pay in full Are your clients having trouble paying their bills at the time of service? Try this method to automatically space out payments.

Pampered pets: Owners aren't likely to switch brands to save money Market data shows consumer spending on pet products holds steady compared to other key categories.

Market data: Helping clients pay in difficult times (part 1) Analysis of veterinary market data shows that pet owners need payment options

Affordability vs. excellence: Do veterinarians have to choose? Management experts differ on offering clients options.

Look at the pros and cons of different client payment methods Holding a check, discounting services, letting clients work off bills, and more

Client communication

Marty Becker: 'Remember the smell of puppy breath' "We have a new mountain to climb," says Dr. Marty Becker, who headlined an evening session at CVC San Diego yesterday.

Audio: Use direct withdrawals for clients who can't pay in full Are your clients having trouble paying their bills at the time of service? Try this method to automatically space out payments.

Stop feeling guilty about cash-strapped clients Shawn McVey says pet owners' financial situations aren't your business

Q&A: Small claims vs. collection agencies Which works best when clients don't pay?

Video: 'You won't let my pet die, will you?' Tips on talking to clients when they ask a tough question before a procedure from Veterinary Economics Editorial Advisory Board member Dr. Jim Kramer, CVPM.

Forms and tools

Sample script: Helping clients afford therapuetic diets Talk to clients about the importance of therapeutic pet food?and how to pay for it.

Tips to encourage clients to bring pets in for wellness exams and screenings Dr. Michael Rehm shares his tips for promoting wellness care for clients

Form: Compare pet insurance plans Find the plan that's right for you, your practice, and your clients.

Sample script: Sticky payment scenario Follow these talking points when a client's pet insurance is denied.

Top 4 reasons pet insurance claims are denied Answer clients' question," Why was my claim denied?", with this discreet handout.