Dr. Mona Rosenberg at City of Angels Veterinary Specialty Center knows oncology. And she was good at running her standalone
oncology practice—the business was a success. But because she didn't have enough space for her practice to be the comprehensive
cancer center she'd dreamed of, she started searching for a new location. However, in Southern California there isn't a lot
of land up for grabs. So she worked with her Realtor for several years until they found the perfect space in Culver City,
Art in the park: Sculptures at City of Angels Veterinary Specialty Center add an interesting visual element. Artificial grass
means there are never any brown patches, but Dr. Mona Rosenberg does have a team member patrol and hose down the area daily.
(Photos by Glenn Cormier/Ben Carufel: Insite Architectural Photography)
The gutted 30,000-square-foot building was a bit large to house just a cancer center. And at the time, the area had a reputation
of being less than desirable. Dr. Rosenberg wondered if she'd be able to attract new clients to the area. So she began talking
with other like-minded business owners. It made sense to her to partner with other specialty veterinarians so they could come
together under one roof and form a large specialty facility. "It made sense," she says, "because they each know how to run
their specialty practice successfully." So several specialties came together under one roof, each a separate practice and
business. Each practice has its own mission statement and core values, but there are also core values that govern the entire
facility. "We wanted a functional space," Dr. Rosenberg says, "and we wanted to stay true to the fact that we're separate
businesses that work together."
Floor Plan: City of Angels Veterinary Specialty Center
She took a chance on the location and it paid off. Over the last five years the city has grown and gentrified, and now Culver
City has a reputation for being hip and up-and-coming. The old brick building fits in with the neighborhood nicely. "When
we found it, it was already a super-cool-looking facility," Dr. Rosenberg says. "It was a blank canvas." The building had
been gutted, so there were few walls inside. And for the most part, the concrete flooring and open truss ceilings stayed in
place (except where sound abatement was necessary) during renovation.
An inside look: An interior brick wall with a window provides lines of sight into a client area with a coffee bar and vending
Catering to clients
The U-shaped floor plan is perfect for the group's business model: Clients walk into one entrance, but each specialty group
has its own reception area, just like a human hospital. The front end of the building is divided into pods, but the back area
is open to keep everything flowing between the medical teams from each practice.
Each practice provided input on how much square footage it would need, and the designers took this into consideration when
they created the floor plan. Each group also designed its own exam rooms, so the exam rooms are all a little different. "The
designers spent a substantial amount of time interviewing us and watching us work in our previous facilities," Dr. Rosenberg
says. This helped them come up with a plan for everyone—including the facility's clients.
A look at the numbers