Even if clients at your practice get an itemized printout of the services their pet received during a wellness exam, they might not understand or remember everything that was actually done and why. Receptionists can help. Review a checklist like this with clients either before or after a pet’s appointment.
Modify it as needed, depending on the services received. Everyone will benefit from a better understanding of the wellness services your veterinary practice offers!
Download the wellness checklist and give your receptionists the tools they need to succeed.