In this nine-part video series from Dr. Karen Felsted, CEO of the National Commission on Veterinary Economic Issues, you’ll learn about the issues contributing to the decline in veterinary visits. How can we reverse this disturbing trend?
In Chapter 6, Dr. Felsted explains what—and how—to communicate with clients about the need for regular examinations of all pets. She focuses on these subjects:
What should I tell clients about the importance of exams?
What are some easy ways I can communicate with clients?