How to manage your team members' emotional outbursts - Veterinary Economics
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How to manage your team members' emotional outbursts
It starts with you.
Jan 27, 2012
VETERINARY ECONOMICS

No matter how professional your staff, there will inevitably be times when emotions surface in a negative way. Veterinary hospital administrator Marianne Mallonee says that although you can't change other people, you can lead by example when it comes to managing emotions.

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Source: VETERINARY ECONOMICS, 1/27/2012
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