Handle difficult clients with "deep acting" - Veterinary Economics
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Handle difficult clients with "deep acting"
Use this technique to smooth out conversations with troublesome clients.
May 1, 2012
FIRSTLINE

From CVC Washington D.C., Veterinary Economics and Firstline Editor Brendan Howard reports a tip from Dr. Andy Roark. In his lecture, Dr. Roark described how to handle clients with whom you've had past problems through what's known as "deep acting." Brendan explains.

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Source: FIRSTLINE, 5/1/2012
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