Handle difficult clients with "deep acting" - Veterinary Economics
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Handle difficult clients with "deep acting"
Use this technique to smooth out conversations with troublesome clients.

FIRSTLINE

From CVC Washington D.C., Veterinary Economics and Firstline Editor Brendan Howard reports a tip from Dr. Andy Roark. In his lecture, Dr. Roark described how to handle clients with whom you've had past problems through what's known as "deep acting." Brendan explains.

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Source: FIRSTLINE,
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