Wellness education
Percentage of practitioners who discuss certain client education topics at each visit, 2007, plus TIPS
Number of pet health issues that veterinarians typically address during one office visit, 2007, plus TIPS
Communication case study: Talking to clients about pain
Veterinarians' strategies when they can't address all pet health issues during the scheduled appointment, 2007, plus TIPS
Communication case study: Talking to clients about dental care
Veterinarians' approach when they find a clinical concern other than the clients' primary reason for visiting, 2007, plus TIPS
Top 10 reasons clients bring a cat or a dog to a veterinarian, 2006
Average time for a wellness visit from waiting room to checkout, 2007
Average time spent with a veterinarian and staff member during a wellness visit, 2007
QUICK STATS: Team members and client education, 2007
Equine
EQUINE SOLUTIONS: Owners opting for elective equine surgery, 1996 and 2006
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Parasites
Pet owners' level of parasite awareness and adoption of preventive strategies,2006
Percentage of pet owners who are concerned about fleas, ticks, giardia, toxoplasma, heartworms, and intestinal worms, 2006
Percentage of dog and cat owners using parasite control products monthly, 2006
COMMENTARY: Improving parasite compliance
Ethics and behavior
Team members' experience with ethics in veterinary practice, 2006
Case studies: Responding to sticky ethical situations
Percentage of dog owners reporting bad behavior, 2007
COMMENTARY: Solving patients' behavior problems
QUICK STATS: Percentage of pet owners who say they want more behavior training, feel guilty, and spoil their pets, 2007
COMMENTARY: Addressing behavior problems early
Percentage of owners who let cats and dogs sleep in their beds; percentage of dog owners who feed pets table scraps, 2007
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