Source: VETERINARY ECONOMICS
 May 1, 2012
Train your veterinary receptionists right from the beginning.
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Source: FIRSTLINE
 March 16, 2012
By:Bash Halow, CVPM, LVT
In the high-stakes world of veterinary medicine, tempers can spark easily.
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Source: DVM NEWSMAGAZINE
 February 20, 2012
By:Daniel R. Verdon
Anxiety: It is literally holding you back from success, says management consultant Michael Staver during a keynote presentation today at the Western Veterinary Conference (WVC).
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Source: VETERINARY ECONOMICS
February 1, 2012
By:Portia Stewart
A few months ago, this husband-and-wife practice owner team was at a crossroads. Not sure whether to persevere or give up on their recently purchased veterinary practice—and completely out of ideas—they called Veterinary Economics for help. This is their story.
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Source: VETERINARY ECONOMICS
January 1, 2012
By:Andrew Rollo, DVM
On bad days, everybody's got it tough, but I say veterinary receptionists' duties take the prize.
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Source: FIRSTLINE
December 6, 2011
A new survey asks workers to share the worst etiquette blunders they've witnessed in the workplace. Have you seen worse in your veterinary clinic?
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Source: FIRSTLINE
December 1, 2011
By:Portia Stewart
In our high-tech world of e-mail, Facebook, and smartphones, it's getting harder every day to grab the attention of the people you work with—and people you serve. Consider these tips to make sure veterinary clients and co-workers hear your message every time.
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