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 In the trenches
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Your total is $369.78. No cash or credit? No problem. How about I give you a discount? I can also hold your personal check
for two weeks. Perhaps you'd like to work off your bill by cleaning cages." If you don't offer these solutions to clients'
financial hardships, you're in the minority. Almost 90 percent of survey respondents say they've offered to hold checks for
clients in the past 12 months. More than half have discounted services. And, yes, even a few—8 percent—let clients work off
bills in the clinic, in the front yard, or with bartered services. But before you start offering these options, know that
these alternatives to payment carry financial and legal risks for your practice, says Dr. Karl Salzsieder, JD, of Salzsieder
Consulting and Legal Services in Longview, Wash. See what your colleagues are doing, and look below in related links to learn
why Dr. Salzsieder says some of these payment alternatives are lawsuits and unrecoverable debts just waiting to happen.
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