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Client education for managers

Source: CUSTOM VETERINARY MEDIA One team's approach to educating clients about pet insurance (Sponsored by VPI) March 4, 2013 In these brief videos, the veterinarian, practice manager, and receptionist of Valley Cottage Animal Hospital of Valley Cottage, N.Y., describe their roles in educating pet owners about pet insurance. They also discuss why they believe in pet insurance and when and how they talk with clients and answer their most common questions.

Source: VETERINARY ECONOMICS Veterinarians' own compliance leads to client compliance July 25, 2012 By: Amanda Donnelly, DVM, MBA Pet owners are paying attention—set an example.

Source: VETERINARY ECONOMICS Babies benefit from living with pets, study says July 24, 2012 Babies who live with dogs and cats during their first year of life may be less susceptible to respiratory infections.

Source: VETERINARY ECONOMICS New and improved client handout section on dvm360.com July 11, 2012 We've changed things up a bit to make our veterinary client handouts easier to find and use.

Source: VETERINARY ECONOMICS Top 10 dog and cat medical conditions in 2011 April 4, 2012 Pet insurance company reveals most common causes of veterinary visits.

Source: VETERINARY ECONOMICS How to increase veterinary client visits in this economy (8-part video series) January 6, 2012 By: Karen Felsted, DVM, CPA, CVPM, MS In this eight-part video series from Dr. Karen Felsted, CEO of the National Commission on Veterinary Economic Issues, you'll learn how to increase veterinary client visits.

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