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Client communication for managers

Source: VETERINARY ECONOMICS Live from CVC: Website and e-mail tips: Marketing your veterinary practice in the digital age August 27, 2012 At CVC Kansas City this week, Dr. Dave Nicol, author of the e-book The Yellow Pages Are Dead: Marketing Your Veterinary Practice in the Digital Age, presented to an eager crowd some website and e-mail strategies to help you market your veterinary practice. Here are his top tips.

Source: VETERINARY ECONOMICS Doc Talk: Veterinary compliance tip—Keep your eyes on the pet owner July 27, 2012 By: Amanda Donnelly, DVM, MBA Meet clients' emotional needs and build loyalty.

Source: VETERINARY ECONOMICS Avoid "Option paralysis" with veterinary clients May 10, 2012 By: Andrew Roark, DVM, MS A clearly defined course of action will result in action and compliance.

Source: VETERINARY ECONOMICS 2 places you need to be on the Internet May 1, 2012 Stake your claim on the social media landscape.

Source: FIRSTLINE Handle difficult clients with "deep acting" May 1, 2012 Use this technique to smooth out conversations with troublesome clients.

Source: VETERINARY ECONOMICS How to get your Facebook fans to stop ignoring your veterinary practice's posts April 25, 2012 By: Jed Schaible, VMD, MBA, CVPM If the engagement among your veterinary practice's Facebook fans has dropped off, an algorithm may be to blame.

Source: VETERINARY ECONOMICS How to increase veterinary client visits in this economy (8-part video series) January 6, 2012 By: Karen Felsted, DVM, CPA, CVPM, MS In this eight-part video series from Dr. Karen Felsted, CEO of the National Commission on Veterinary Economic Issues, you'll learn how to increase veterinary client visits.

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