November 19, 2008
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Pets need a little extra TLC in the cold winter months.
November 13, 2008
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Stop calling clients and e-mail them instead using this timesaving template.
November 7, 2008
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Your clients' wallets may be stretched, but their pets' health should still be a priority. Dr. Jim Kramer gives tips on recommending pricey treatments.
November 6, 2008
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CATalyst's Dr. Jane Brunt offers tips on how to treat cats well—and draw more of their owners in the door.
October 31, 2008
By:
Denise Tumblin, CPA
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Especially in the current economic environment, you may hate that moment when you ask the client for money. In this audio clip from Progress in Practice, consultant Denise Tumblin addresses this issue and talks about how to explain the value you're offering as you make your recommendation.
October 27, 2008
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St. Joseph, Mo. -- A new Web site aims to help pet owners better understand how to protect their dogs from heart diseases, which affect more than 10 percent of all dogs and 60 percent of older dogs.
October 15, 2008
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Doctors warn that some pocket pets could cause illnesses and injuries.
October 15, 2008
By:
Jeff Rothstein, DVM, MBA
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What can I do to be sure my practice is accommodating the needs of the Hispanic population?
October 10, 2008
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Dr. Jim Kramer discusses communication techniques for comforting anxious clients in the exam room.
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