Client communication tips and strategies for veterinarians and veterinary practice managers - Veterinary Economics
CVC 2009
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Client Communication
Source: VETERINARY ECONOMICS

November is Pet Diabetes Month

November 6, 2009

Do your clients know how to recognize the signs of pet diabetes?

Source: VETERINARY ECONOMICS

Teach clients to settle upset stomachs

November 1, 2009

Pet motion sickness doesn't have to ruin your clients' travel plans.

Source: VETERINARY ECONOMICS

How to respond to client fears about feline diabetes

November 1, 2009

Ward off client worries about feline diabetes in the first few minutes after diagnosis.

Source: VETERINARY ECONOMICS

Hand-write your reminders to bond with clients

November 1, 2009

Clients will be impressed when you take the time to put pen to paper.

Source: VETERINARY ECONOMICS

Talking to clients about Cushing's

November 1, 2009

Use these communication techniques to talk about a chronic but treatable disease like Cushing's.

Source: VETERINARY ECONOMICS

Video: 'You won't let my pet die, will you?'

October 26, 2009

Tips on talking to clients when they ask a tough question before a procedure from Veterinary Economics Editorial Advisory Board member Dr. Jim Kramer, CVPM.

Source: VETERINARY MEDICINE

Dr. Kevin Fitzgerald: What happens when you assume

October 9, 2009

Dr. Kevin Fitzgerald reminds us not to make assumptions about clients.

Source: VETERINARY ECONOMICS

Top 10 human medical conditions that affect pets

October 5, 2009

From allergies to acne, pets often suffer from the same conditions as their owners.

Source: VETERINARY ECONOMICS

A handout for healthy teeth

October 1, 2009

This practice fills clients in on their pets' dental health. See how doctors boosted compliance—and how you can, too.

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