Source: DVM NEWSMAGAZINE
 March 11, 2010
Schaumburg, Ill. -- Determined to combat Internet misinformation, the AVMA and WebMD have partnered to find a new way for pet owners to seek medical advice.
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Source: VETERINARY ECONOMICS
 March 1, 2010
By:Kristi Reimer, Editor
Words aren't always what they appear to be.
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Source: VETERINARY ECONOMICS
March 1, 2010
You can make recommendations to clients, but if you're not tracking your practice's parasite compliance numbers, you could be missing out on thousands in revenue.
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Source: VETERINARY ECONOMICS
March 1, 2010
By:Sarah Moser
Ask open-ended questions to learn more from clients.
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Source: VETERINARY ECONOMICS
March 1, 2010
By:Sarah Moser
These statistics reveal hard facts about average client interactions.
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Source: VETERINARY ECONOMICS
March 1, 2010
By:Bob Levoy
Employees will laugh—and realize that communication is a two-way street.
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Source: VETERINARY ECONOMICS
March 1, 2010
By:Sarah Moser
Don't just swoop in to save the day when a pet is sick. Remember that clients need care too.
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 | Source: dvm360
February 23, 2010
The Five explores punishment in the pet-food recall, news from WVC, and advice on fielding lots of client questions on a busy day.
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Source: VETERINARY ECONOMICS
February 17, 2010
People with pooches are more outgoing and agreeable, while cat owners get stuck with the "neurotic" tag.
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