Client communication tips and strategies for veterinarians and veterinary practice managers - Veterinary Economics
CVC 2009
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Client Communication
Source: VETERINARY ECONOMICS

Want to earn $50? Submit a Practice Tip

June 23, 2009

You could earn $50 if we publish your tip in an upcoming issue of Veterinary Economics.

Source: FIRSTLINE

Personalizing mass client e-mails

June 10, 2009

Save time and money by sending personalized mass e-mails to clients.

Source: DVM NEWSMAGAZINE

Study: How vets respond to clients

June 9, 2009

When it comes to problem appointments, DVMs may hide behind their stethoscopes.

Source: FIRSTLINE

Celebrate National Pet Microchipping Month with a splash

June 2, 2009

Get the microchip discussion going by letting clients know June is National Pet Microchipping Month.

Source: VETERINARY ECONOMICS

How to successfully market microchipping

June 1, 2009

Microchipping is becoming standard procedure for many practices. Is your clinic keeping up with the times?

Source: VETERINARY ECONOMICS

Commentary: Think twice before criticizing a colleague

June 1, 2009

Badmouthing our colleagues in front of clients paints a bad picture.

Source: FIRSTLINE

RU ready 2 adapt?

June 1, 2009

Firstline's on Twitter.

Source: VETERINARY ECONOMICS

What your clients really think

June 1, 2009

They may smile and nod while visiting your practice, but what really goes on in your clients' minds? Find out with client questionnaires, Internet ratings, and mystery shoppers.

Source: FIRSTLINE

Pet names aren't for clients

June 1, 2009

Why you shouldn't call clients "honey."

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