Veterinary practitioners celebrate the bond between people and pets - Veterinary Economics
CVC 2009
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Building the Bond
Source: VETERINARY ECONOMICS

Video: 'You won't let my pet die, will you?'

October 26, 2009

Tips on talking to clients when they ask a tough question before a procedure from Veterinary Economics Editorial Advisory Board member Dr. Jim Kramer, CVPM.

Source: VETERINARY ECONOMICS

Client relations secret from Marty Becker at CVC in Kansas City

August 30, 2009

What you say in the first 10 seconds can make or break a client bond.

Source: VETERINARY ECONOMICS

An old dog's last stand

July 1, 2008

Love for a feeble, weathered Labrador came quickly for this veterinarian.

Source: VETERINARY ECONOMICS

House of the dead

March 1, 2008

I had just come in from a walk when my phone rang. As any veterinarian knows, getting a call this late at night could mean only one thing: a sick animal.

Source: VETERINARY ECONOMICS

Did Father know best?

September 1, 2007

Probably not, but I learned better client care when my dad ignored my advice and picked a pet with his heart—not his head.

Source: VETERINARY ECONOMICS

A loyal pup who never forgot Mom

June 1, 2007

This surprise visitor taught one girl—and future veterinarian—that sorrow and sympathy aren't just human emotions.

Source: VETERINARY ECONOMICS

Hanging tough

April 1, 2007

You never know what you're going to see in practice—it can be a real mixed bag.

Source: VETERINARY ECONOMICS

Life, love, loss

December 1, 2006

Saying goodbye is never easy. And you face this undeniable fact of life every day. The upside: You're in a position to ease your clients through the grieving process and help them celebrate the pets they love.

Source: VETERINARY ECONOMICS

Puppy parties bond patients to practice

November 1, 2006

Dogs can't wait to get through the front door of Chanhassen Veterinary Clinic in Chanhassen, Minn. For 12 years, the clinic has been throwing free puppy parties in its reception area.

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