4) B – Incorrect.
Getting to the bottom of this practice whodunit is a shared responsibility. Management needs to take the appropriate steps to increase hospital revenue, but associates are just as responsible for increasing their own production numbers.
Practice owners are responsible for such duties as communicating expectations regarding standards of care and charging for the treatments, and providing the appropriate number of well-trained staff members to support the doctors’ efforts.
Some of associates’ responsibilities for revenue growth include offering the best care, educating and informing clients, and charging for all care provided.
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