http://veterinarybusiness.dvm360.com/vetec/Client+Service/Article/list/45470 Tips and strategies that help veterinary practitioners deliver great service and build strong one-on-one relationships with pet owners 2013-05-21T06:13:25Z http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Will-wellness-plans-work-for-my-veterinary-practic/ArticleStandard/Article/detail/813475?contextCategoryId=45470&ref=25 Commitment to wellness packages requires due diligence. 2013-05-16T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/202013/813475null HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/The-pet-insurance-easy-button/ArticleStandard/Article/detail/813159?contextCategoryId=45470&ref=25 Take the pain out of picking pet insurance companies in veterinary practice. 2013-05-14T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/202013/813159null HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Market-your-message-for-senior-wellness/ArticleStandard/Article/detail/812088?contextCategoryId=45470&ref=25 Appeal to veterinary clients and get senior dogs and cats in the door with a five-step marketing plan. 2013-05-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/182013/812088null HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/12-month-marketing-plan-for-senior-wellness/ArticleStandard/Article/detail/812255?contextCategoryId=45470&ref=25 This tool provides veterinarians and their staff with a 12-month guide to marketing senior wellness and healthcare to clients. 2013-05-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/182013/812255null HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Posts-and-tweets-about-senior-pets/ArticleStandard/Article/detail/812161?contextCategoryId=45470&ref=25 Use your social media network to educate clients and raise awareness about senior pets with these tweets and posts. 2013-05-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/182013/812161/veterinary_seniorpic_thumbnail.jpg http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/182013/812161null HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Pet-insurance-blowback/ArticleStandard/Article/detail/811665?contextCategoryId=45470&ref=25 Jeff Rothstein offers advice for when your veterinary clients get turned down for pet insurance. 2013-05-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/172013/811665null XML http://veterinarynews.dvm360.com/dvm/Veterinary+news/And-in-this-corner-Grandpa-with-the-cane/ArticleStandard/Article/detail/813485?contextCategoryId=45470&ref=25 This old man was about to open a can of whoop a** in my veterinary clinic parking lot. 2013-05-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/dvm/202013/813485null XML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Switching-up-your-veterinary-practice-software/ArticleStandard/Article/detail/810981?contextCategoryId=45470&ref=25 Changing your practice software can be time-consuming and expensive, but if you find that your current system isn't up to par—it could be worth it. 2013-05-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/162013/810981null HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Veterinary-clients-prescription-needs/ArticleStandard/Article/detail/811501?contextCategoryId=45470&ref=25 Competing with big-box and online pharmacies can be difficult. Here are a few things to keep in mind in order to keep your veterinary pharmacy afloat. 2013-05-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/172013/811501null HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Wellness-screens-for-senior-pets/ArticleStandard/Article/detail/812005?contextCategoryId=45470&ref=25 Raise your veterinary clients' awareness of important changes their older pet may be experiencing. 2013-04-30T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/182013/812005null HTML http://veterinarynews.dvm360.com/dvm/Food+Animal+News/Federal-agencies-seek-input-on-plan-for-veterinary/ArticleStandard/Article/detail/811053?contextCategoryId=45470&ref=25 Producers who once ordered drugs direct from manufacturer will now need veterinary prescription. 2013-04-19T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/dvm/162013/811053/veterinary_cattle_flash.jpg HTML http://veterinarynews.dvm360.com/dvm/Parasitology+Center/Sentinel-Flavor-Tabs-reintroduced-to-veterinary-ma/ArticleStandard/Article/detail/810830?contextCategoryId=45470&ref=25 Novartis parasiticide has been out of production since December 2011. 2013-04-17T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/dvm/162013/810830null HTML http://veterinarynews.dvm360.com/dvm/Veterinary+news/Weighing-the-cost-of-written-prescriptions/ArticleStandard/Article/detail/809804?contextCategoryId=45470&ref=25 Will patient care suffer or thrive if we say goodbye to our in-house pharmacies? 2013-04-03T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/dvm/142013/809804null HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/How-to-increase-veterinary-clinic-visits/ArticleStandard/Article/detail/809792?contextCategoryId=45470&ref=25 Demonstrate value to clients and watch numbers rise. 2013-04-03T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/142013/809792null HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Explain-your-clinic-expenses/ArticleStandard/Article/detail/808920?contextCategoryId=45470&ref=25 It's hard for clients to understand where their money goes in your veterinary practice. So give them the details on the dough distribution—and why it's important. 2013-04-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/132013/808920null HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/And-the-Biggest-Gainers-are-hellip/ArticleStandard/Article/detail/808933?contextCategoryId=45470&ref=25 Meet three veterinary practices that beefed up their financial well-being by participating in a four-month fiscal fitness program. 2013-04-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/132013/808933null HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Veterinary-client-support--healthy-pets/ArticleStandard/Article/detail/808918?contextCategoryId=45470&ref=25 This handout gives your clients a look at what goes into keeping your veterinary hospital running at peak performance. 2013-04-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/132013/808918null HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Make-a-case-for-vaccinations/ArticleStandard/Article/detail/808960?contextCategoryId=45470&ref=25 Tired of your veterinary clients' excuses when it comes to vaccinations? Here are a few examples you might hear, with the bad (and better) ways to state your case. 2013-04-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/132013/808960null HTML http://www.dvm360.com/veterinary/Veterinary+business/Vaccinations-The-next-step/ArticleStandard/Article/detail/808967?contextCategoryId=45470&ref=25 Follow these "next steps" to make sure your veterinary team is prepared to promote pet wellness and stress the value of vaccinations. 2013-04-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/veterinary/132013/808967null HTML http://veterinarynews.dvm360.com/dvm/Veterinary+news/AAHA-says-veterinary-hospitals-can-grow-revenue-de/ArticleStandard/Article/detail/808582?contextCategoryId=45470&ref=25 Data suggests focusing on clients and preventive care could bring profession an additional $350 million. 2013-03-20T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/dvm/122013/808582/Aveterinary_money_120070976_flash.jpg HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Its-all-about-trust-with-veterinary-clients/ArticleStandard/Article/detail/807960?contextCategoryId=45470&ref=25 Good clinical skills count, but establishing a bond with clients is the best way to keep them coming back. 2013-03-12T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/112013/807960null HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Insuring-better-compliance-A-comparison-of-pet-ins/ArticleStandard/Article/detail/808243?contextCategoryId=45470&ref=25 Pet health insurance could be a good option for many of your veterinary clients. If you don't have favorites yet, start your research here with this in-depth comparison. 2013-03-01T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/112013/808243/thumbnail_thumbnail.jpg http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/112013/808243/petsinsurance_small_flash.jpg HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Last-minute-ways-to-celebrate-Spay-Day/ArticleStandard/Article/detail/806688?contextCategoryId=45470&ref=25 It's OK if your veterinary clinic didn't plan an event. There are still plenty of ways to show you're a spay-neuter advocate. 2013-02-26T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/092013/806688null HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Environmental-enrichment-key-to-friskier-felines/ArticleStandard/Article/detail/805989?contextCategoryId=45470&ref=25 Help your veterinary clients with these simple tips to keep cats healthier and happier indoors. 2013-02-19T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/082013/805989null HTML http://veterinarynews.dvm360.com/dvm/Featured+Contributors/Its-true-Walmart-can-be-a-veterinary-practice-buil/ArticleStandard/Article/detail/804220?contextCategoryId=45470&ref=25 Sound impossible? It's not. Embracing the $4 prescription model will benefit your veterinary practice and help you provide the best care for patients. 2013-02-01T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/dvm/052013/804220null XML http://veterinarynews.dvm360.com/dvm/Veterinary+news/Credit-cards-vs-third-party-payment-plans-for-vete/ArticleStandard/Article/detail/804218?contextCategoryId=45470&ref=25 More active credit market may prompt questions from veterinary clients. 2013-02-01T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/dvm/052013/804218null XML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Youre-not-bringing-in-new-veterinary-clients/ArticleStandard/Article/detail/804060?contextCategoryId=45470&ref=25 If you can't remember the last time you introduced yourself to a client, that's a problem. 2013-02-01T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/052013/804060/veterinary_chairs_flash.jpg XML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/A-picture-is-worth-1000-wordshellip/ArticleStandard/Article/detail/801287?contextCategoryId=45470&ref=25 Help clients understand the need for preventive pet dental care with this easy tip. 2013-01-02T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/012013/801287null HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Your-veterinary-clients-arent-coming-back/ArticleStandard/Article/detail/801054?contextCategoryId=45470&ref=25 If your patient list is shrinking, then it's time for some serious bonding—and more client retention tools. 2013-01-01T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/522012/801054null XML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Turn-off-the-lights-for-veterinary-clients/ArticleStandard/Article/detail/797481?contextCategoryId=45470&ref=25 This tip will help keep the environment quiet for clients during a euthanasia. 2012-12-01T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/472012/797481null XML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Decide-if-your-veterinary-hospital-hours-are-conve/ArticleStandard/Article/detail/797474?contextCategoryId=45470&ref=25 Convenience used to be about having the right location. Now it's more than that. 2012-12-01T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/472012/797474null XML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Look-at-whats-really-worth-the-effort-in-veterinar/ArticleStandard/Article/detail/797480?contextCategoryId=45470&ref=25 Amidst all the hype about establishing online services and being the best product resource for our clients, we should stick with what we know—good medicine. 2012-12-01T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/472012/797480null XML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/The-call-I-never-made/ArticleStandard/Article/detail/797476?contextCategoryId=45470&ref=25 We missed the interview with this veterinarian, but not his impact. 2012-12-01T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/472012/797476null XML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/3-ways-your-veterinary-practice-can-avoid-problems/ArticleStandard/Article/detail/797771?contextCategoryId=45470&ref=25 Do good for pets and pet owners, and maintain your bottom line with smart relationships with rescue groups and shelters. 2012-11-28T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/482012/797771null HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Make-over-your-veterinary-career-with-Shawn-McVey/ArticleStandard/Article/detail/797091?contextCategoryId=45470&ref=25 Image consultant Shawn McVey, MA, MSW, is here to help you make over your professional image by being the best friend you never wanted. 2012-11-19T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/472012/797091/veterinary_makeoverbig_flash.jpg HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+Equine/Survival-technique-Reinvent-your-veterinary-practi/ArticleStandard/Article/detail/796264?contextCategoryId=45470&ref=25 When the going gets tough, the tough equine practitioners get … marketing. 2012-11-13T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/462012/796264null HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Adjusting-to-arthritis/ArticleStandard/Article/detail/793493?contextCategoryId=45470&ref=25 Clients can easily track their pet's condition and quality of life with this form. 2012-11-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/422012/793493null HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Homeward-bound/ArticleStandard/Article/detail/794641?contextCategoryId=45470&ref=25 What's more convenient than a visit to the veterinary practice? When the veterinarian offers an online pharmacy to deliver drugs right to clients' doorstep. Here's why you should be that doctor. 2012-11-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/442012/794641/prescript_smallflashs_flash.jpg HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/10-steps-to-client-friendly-reminders/ArticleStandard/Article/detail/794628?contextCategoryId=45470&ref=25 Use these suggestions to improve and diversify your scheduling and communication with clients. 2012-11-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/442012/794628/veterinary_reminders_flash.jpg HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Dont-leave-em-asking/ArticleStandard/Article/detail/794640?contextCategoryId=45470&ref=25 Eight questions to uncover whether you're exceeding clients' expectations during visits for better service and more information. 2012-11-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/442012/794640null HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Take-the-ouch-out-of-osteoarthritis/ArticleStandard/Article/detail/793563?contextCategoryId=45470&ref=25 Give veterinary clients the tools to improve their arthritic pets' quality of life. 2012-11-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/422012/793563null XML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Your-pharmacys-dead-Long-live-your-pharmacy/ArticleStandard/Article/detail/793569?contextCategoryId=45470&ref=25 The battle for pharmacy dollars may be over, but the war for your veterinary patients' health has only just begun. 2012-11-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/422012/793569null XML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Single-serve-preventives/ArticleStandard/Article/detail/790689?contextCategoryId=45470&ref=25 This time-saving technique will help your veterinary staff stay on schdule and keep your clients happy. 2012-10-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/392012/790689null XML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Make-every-visit-a-treat-for-veterinary-patients/ArticleStandard/Article/detail/790685?contextCategoryId=45470&ref=25 Happy patients mean happy clients and team members. Take advantage of this rewards system and exam room form, and give everyone a reason to rejoice. 2012-10-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/392012/790685null XML http://veterinarynews.dvm360.com/dvm/Veterinary+news/Preventive-health-toolkit-aims-to-increase-pet-hea/ArticleStandard/Article/detail/789874?contextCategoryId=45470&ref=25 Program offers online survey followed by strategic tools to guide veterinarians. 2012-10-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/dvm/382012/789874null XML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Dos-and-Donts-for-a-smooth-veterinary-visit/ArticleStandard/Article/detail/790590?contextCategoryId=45470&ref=25 Bad patient behavior and scary veterinary visits will be a thing of the past with this handy exam room reference sheet. 2012-10-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/392012/790590null HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Carve-your-niche-in-a-competitive-market/ArticleStandard/Article/detail/790558?contextCategoryId=45470&ref=25 Don't blend in with your fellow veterinarians—stand out and give clients a reason to come to you. 2012-10-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/392012/790558null HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Two-technology-tools-that-can-enhance-veterinary-p/ArticleStandard/Article/detail/790662?contextCategoryId=45470&ref=25 Drs. Alan Green and David Sachs use a census board and fax report to help increase efficiency at Charleston Veterinary Referral Center. 2012-09-28T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/392012/790662null HTML http://veterinarynews.dvm360.com/dvm/Veterinary+news/Availability-of-Novartis-Animal-Health-products-re/ArticleStandard/Article/detail/790160?contextCategoryId=45470&ref=25 Manufacturer assures veterinarians, pet owners that production and distribution of popular brands will resume. 2012-09-25T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/dvm/392012/790160null HTML http://veterinarynews.dvm360.com/dvm/Veterinary+business/Play-offense-in-the-pharmaceutical-marketplace/ArticleStandard/Article/detail/789749?contextCategoryId=45470&ref=25 Consultant Fritz Wood explains how and why it’s essential to the health of veterinary practices. 2012-09-21T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/dvm/382012/789749null HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/3-veterinary-client-challengesmdashand-solutions/ArticleStandard/Article/detail/789663?contextCategoryId=45470&ref=25 There are many client barriers to veterinary care—why not address some of those challenges right now? 2012-09-20T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/382012/789663null HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/No-1-sign-that-a-veterinarians-prices-are-too-high/ArticleStandard/Article/detail/788701?contextCategoryId=45470&ref=25 Look to the team for perspective on pricing. 2012-09-13T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/372012/788701null HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Veterinary-wellness-packages-and-breed-specific-ca/ArticleStandard/Article/detail/787875?contextCategoryId=45470&ref=25 No two veterinary patients are the same. It's time to give up your clients big and small health care options so you can meet the needs of very patient. 2012-09-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/362012/787875/veterinary_smallbox_flash.jpg XML http://veterinarynews.dvm360.com/dvm/Veterinary+news/Stampede-This-ones-on-me/ArticleStandard/Article/detail/785828?contextCategoryId=45470&ref=25 Twenty-eight years of friendship takes a toll when the end is in sight. 2012-09-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/dvm/342012/785828/veterinary_brock_flash.jpg XML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Keep-rabies-out-of-your-rule-outs/ArticleStandard/Article/detail/785484?contextCategoryId=45470&ref=25 World Rabies Day is Sept. 28—client education and awareness are key to preventing this fatal disease. 2012-09-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/332012/785484/veterinary_rabies_flash.jpg HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Client-handout-Rabies-Still-a-threat/ArticleStandard/Article/detail/786934?contextCategoryId=45470&ref=25 Keep your clients informed and their pets protected with this informational sheet about rabies. 2012-08-30T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/352012/786934null HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Live-from-CVC-10-ways-to-bring-positive-change-to-/ArticleStandard/Article/detail/786159?contextCategoryId=45470&ref=25 Boost your practice's energy and share the good vibes with clients. 2012-08-25T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/342012/786159null HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Veterinary-culture-clash-Are-you-caring-for-mans-b/ArticleStandard/Article/detail/783983?contextCategoryId=45470&ref=25 For one in four veterinarians across the country, clients who don't speak English are increasingly common. Here's how two practices tried to bridge the language barrier. 2012-08-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/312012/783983null HTML http://veterinarynews.dvm360.com/dvm/Client+Service/Veterinary-clients-worth-talking-about/ArticleStandard/Article/detail/781650?contextCategoryId=45470&ref=25 It's no surprise that veterinary clients take up more time than the animals we treat. Here are a few who were worth it. 2012-08-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/dvm/292012/781650/veterinary_stampede_flash.jpg XML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Doc-Talk-Veterinary-compliance-tipmdashKeep-your-e/ArticleStandard/Article/detail/783132?contextCategoryId=45470&ref=25 Meet clients' emotional needs and build loyalty. 2012-07-27T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/302012/783132null HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Veterinarians-own-compliance-leads-to-client-compl/ArticleStandard/Article/detail/782818?contextCategoryId=45470&ref=25 Pet owners are paying attention—set an example. 2012-07-25T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/302012/782818null HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/New-and-improved-client-handout-section-on-dvm360c/ArticleStandard/Article/detail/780625?contextCategoryId=45470&ref=25 We've changed things up a bit to make our veterinary client handouts easier to find and use. 2012-07-11T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/282012/780625null HTML http://veterinarynews.dvm360.com/dvm/Veterinary+news/9-ways-to-build-a-human-human-bond-at-your-veterin/ArticleStandard/Article/detail/780738?contextCategoryId=45470&ref=25 Like the human-animal bond, this relationship is vital. Cultivate it and watch your veterinary practice thrive. 2012-07-10T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/dvm/282012/780738null HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Veterinary-market-data-Pet-owner-purchasing-trends/ArticleStandard/Article/detail/778850?contextCategoryId=45470&ref=25 Research from Trone, a veterinary marketing agency, shows where, how, and why pet owners purchase key health products. 2012-06-26T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/262012/778850null HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/5-worst-veterinary-clients/ArticleStandard/Article/detail/777784?contextCategoryId=45470&ref=25 An array of visitors pass through the doors of veterinarian offices. Some clients are more of an annoyance than a pleasure to work with. Here are the top five worst clients to deal with. 2012-06-14T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/242012/777784/big_flash_client_flash.jpg HTML http://veterinarynews.dvm360.com/dvm/Veterinary+news/Pets-Best-names-first-quarter-winner-of-My-Vets-th/ArticleStandard/Article/detail/775282?contextCategoryId=45470&ref=25 Tom Greek, DVM, win $1,000 prize to aid in the treatment of animals in need. 2012-06-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/dvm/222012/775282null XML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Extinguish-negative-veterinary-practice-reviews/ArticleStandard/Article/detail/776884?contextCategoryId=45470&ref=25 Burned by scathing Internet comments? Posting a response may actually help you gain veterinary clients—if you take the right approach. 2012-06-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/232012/776884/review_flash.jpg XML http://veterinarynews.dvm360.com/dvm/Veterinary+news/5-steps-for-ditching-veterinary-clients/ArticleStandard/Article/detail/780739?contextCategoryId=45470&ref=25 Is work cutting into your free time? Empty your schedule by driving all your veterinary clients away! 2012-06-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/dvm/282012/780739/veterinary_roark_flash.jpg HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Bottoms-up-for-better-pet-health/ArticleStandard/Article/detail/776888?contextCategoryId=45470&ref=25 Running a fecal screen on every patient makes for a healthier pet—and practice. 2012-06-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/232012/776888/bottom_flash.jpg XML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/When-disaster-strikeswhere-will-you-be/ArticleStandard/Article/detail/776892?contextCategoryId=45470&ref=25 You can play a crucial role in helping animals and pet owners in the wake of hurricanes, earthquakes, fires, and other disasters. 2012-06-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/232012/776892null XML http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Ease-the-strain-of-chronic-illness-for-veterinary-/ArticleStandard/Article/detail/778584?contextCategoryId=45470&ref=25 The path for clients with chronically ill pets can be difficult and paved with pitfalls. Here's how to ease clients' way down this long and winding road. 2012-06-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/firstline/252012/778584/cleo1_flash.jpg XML http://veterinarybusiness.dvm360.com/vetec/Managing+clients/Ice-cream-cure-all/ArticleStandard/Article/detail/770842?contextCategoryId=45470&ref=25 Give your veterinary clients' kids a treat. 2012-05-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/172012/770842null XML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Handle-difficult-clients-with-deep-acting/ArticleStandard/Article/detail/771512?contextCategoryId=45470&ref=25 Use this technique to smooth out conversations with troublesome clients. 2012-05-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/182012/771512null HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/For-the-love-of-cats/ArticleStandard/Article/detail/770838?contextCategoryId=45470&ref=25 Is your veterinary practice cat friendly? Here are five ways to prove it. 2012-05-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/172012/770838/veterinary_catfriendly_0512_flash.jpg HTML http://veterinarybusiness.dvm360.com/vetec/Client+Service/Your-practice-and-the-death-of-the-middle-class/ArticleStandard/Article/detail/770846?contextCategoryId=45470&ref=25 It's time for a different approach if your middle-income veterinary clients are dwindling. 2012-05-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/172012/770846/veterinary_tombstone_0512_flash.jpg XML http://veterinarybusiness.dvm360.com/vetec/Managing+clients/Help-them-heal-with-books/ArticleStandard/Article/detail/770836?contextCategoryId=45470&ref=25 Give a book to help your veterinary clients cope with the loss of a pet. 2012-05-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/172012/770836/veterinary_doghalo_flash.jpg XML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/The-top-5-reasons-veterinary-clients-dont-comply/ArticleStandard/Article/detail/771283?contextCategoryId=45470&ref=25 At a practice management session at CVC Washington, D.C., Dr. Mike Paul reveals the best ways to get veterinary clients on board with your recommendations. 2012-04-30T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/182012/771283null HTML http://veterinarybusiness.dvm360.com/vetec/Managing+clients/3-services-veterinary-clients-really-want/ArticleStandard/Article/detail/766134?contextCategoryId=45470&ref=25 Here's how to make extra services work in your favor while pleasing clients. 2012-04-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/132012/766134/veterinary_pug_flash.jpg XML http://veterinarybusiness.dvm360.com/vetec/Client+Service/Veterinarians-Turn-those-bad-reviews-around/ArticleStandard/Article/detail/766146?contextCategoryId=45470&ref=25 How should I respond to negative reviews of my practice that come up during a Google search? 2012-04-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/132012/766146/veterinary_computer_flash.jpg XML http://veterinarynews.dvm360.com/dvm/Veterinary+business/Market-Watch-A-new-model-Look-for-opportunity/ArticleStandard/Article/detail/767105?contextCategoryId=45470&ref=25 It may be time to rethink your practice's pharmaceutical product pricing. 2012-04-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/dvm/132012/767105null XML http://veterinarybusiness.dvm360.com/vetec/Managing+clients/Reward-your-repeat-veterinary-visitors/ArticleStandard/Article/detail/766140?contextCategoryId=45470&ref=25 Save clients money with little perks and freebies. 2012-04-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/132012/766140null HTML http://veterinarybusiness.dvm360.com/vetec/Managing+clients/Show-your-sympathy-and-strengthen-the-bond-with-ve/ArticleStandard/Article/detail/766133?contextCategoryId=45470&ref=25 Let your clients know you care during trying times 2012-04-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/132012/766133null XML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Veterinary-boarding-and-grooming-The-good-the-bad-/ArticleStandard/Article/detail/766957?contextCategoryId=45470&ref=25 Your veterinary clients want it—but is it worth it? Comb through the pros and cons before you provide boarding and grooming services. 2012-03-30T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/132012/766957null HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/The-threat-from-the-Net-Marty-Becker-says-this-is-/ArticleStandard/Article/detail/763815?contextCategoryId=45470&ref=25 Work with the Web. 2012-03-08T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/102012/763815/veterinary_marty_flash.jpg HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Sample-veterinary-breed-sheet/ArticleStandard/Article/detail/763675?contextCategoryId=45470&ref=25 Download this breed sheet and customize your veterinary clients' experience. 2012-03-07T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/102012/763675null HTML http://veterinarynews.dvm360.com/dvm/Veterinary+business/The-human-human-bond/ArticleStandard/Article/detail/762102?contextCategoryId=45470&ref=25 Veterinarians have always been recognized as animal lovers. 2012-03-01T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/dvm/092012/762102null XML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Behavior-programs-pay-off-for-veterinary-clinics/ArticleStandard/Article/detail/759014?contextCategoryId=45470&ref=25 Everyone wins with well-behaved pets. 2012-02-16T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/072012/759014null HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+Equine/6-books-to-spark-an-interest-in-equine-veterinary-/ArticleStandard/Article/detail/758740?contextCategoryId=45470&ref=25 Can you find more? 2012-02-14T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/072012/758740/veterinary_horsebook_flash.jpg HTML http://veterinarynews.dvm360.com/dvm/Veterinary+news/Market-Watch-What-do-you-want-from-me/ArticleStandard/Article/detail/757793?contextCategoryId=45470&ref=25 Try these 11 tips to ensure your practice is exceptional. 2012-02-01T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/dvm/052012/757793null XML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/How-to-increase-veterinary-client-visits-in-this-e/ArticleStandard/Article/detail/755197?contextCategoryId=45470&ref=25 In this eight-part video series from Dr. Karen Felsted, CEO of the National Commission on Veterinary Economic Issues, you'll learn how to increase veterinary client visits. 2012-01-06T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/012012/755197null HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Cats-Hidden-veterinary-patients-in-waiting/ArticleStandard/Article/detail/754983?contextCategoryId=45470&ref=25 Grow your feline practice. 2012-01-05T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/012012/754983null HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/7-howl-worthy-strategies-from-top-performing-veter/ArticleStandard/Article/detail/754690?contextCategoryId=45470&ref=25 As you ring in the new year, take a cue from practices that are seeing increased veterinary visits during a time when most others have experienced the opposite. This article reveals their secrets. 2012-01-01T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/012012/754690/veterinary_howl_flash.jpg XML http://veterinarynews.dvm360.com/dvm/Veterinary+news/The-errand-How-to-make-sure-your-veterinary-practi/ArticleStandard/Article/detail/754717?contextCategoryId=45470&ref=25 There aren't a lot of second chances in veterinary medicine. 2012-01-01T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/dvm/012012/754717null XML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/The-checklist-manifesto-Sample-veterinary-checklis/ArticleStandard/Article/detail/754695?contextCategoryId=45470&ref=25 An example of how checklists can transform a luke-warm veterinary client experience into a great one. 2012-01-01T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/012012/754695null XML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Cover-all-the-feed-store-angles/ArticleStandard/Article/detail/754694?contextCategoryId=45470&ref=25 Get veterinary clients out of retail and back to your practice with a little marketing know-how and communication finesse. 2012-01-01T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/012012/754694null XML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/The-benefits-of-real-time-care-in-your-veterinary-/ArticleStandard/Article/detail/751223?contextCategoryId=45470&ref=25 An advantageous approach to client care. 2011-12-01T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/492011/751223null HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Setting-the-spirit-free/ArticleStandard/Article/detail/751379?contextCategoryId=45470&ref=25 By choosing the ideal resting place for a beautiful conure, this veterinarian lifted a burden of sadness from his veterinary clients' hearts. 2011-12-01T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/492011/751379null XML http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Pet-food-drive-Help-feed-hungry-cats-and-dogs/ArticleStandard/Article/detail/750942?contextCategoryId=45470&ref=25 This national pet food drive hopes to collect 70,000 pounds to give to homebound, unemployed, and disabled pet owners. 2011-11-30T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/firstline/492011/750942null HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Video-How-Dr-Marty-Becker-gets-through-a-bad-day-i/ArticleStandard/Article/detail/749423?contextCategoryId=45470&ref=25 Keeping the bond front and center is key. 2011-11-17T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/472011/749423null HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+Equine/Think-small-Companion-animal-lessons-for-equine-ve/ArticleStandard/Article/detail/748945?contextCategoryId=45470&ref=25 Open your mind! Equine practitioners can learn a lot about clients and business from small animal veterinarians. 2011-11-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/472011/748945null HTML