http://veterinarybusiness.dvm360.com/vetec/Discipline/Article/list/43452 Tips and solutions for veterinary practice managers for addressing underperformance, unacceptable behavior, absenteeism and other personnel problems 2013-05-24T21:15:35Z http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Knock-out-the-negativity-in-veterinary-practice/ArticleStandard/Article/detail/809119?contextCategoryId=43452&ref=25 Nip staff negativity in the bud before it takes over your practice. 2013-04-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/142013/809119null XML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Dissing-the-dress-code-in-veterinary-practice/ArticleStandard/Article/detail/807258?contextCategoryId=43452&ref=25 Dress codes are in place for a reason. Keep your employees' work attire appropriate with these helpful tips from Shawn McVey. 2013-03-01T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/102013/807258null XML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Too-much-gossiping/ArticleStandard/Article/detail/804067?contextCategoryId=43452&ref=25 Get less chatter and more productivity out of your veterinary team. 2013-02-01T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/052013/804067null XML http://veterinarynews.dvm360.com/dvm/Veterinary+news/Top-10-ways-to-feel-rich-even-when-youre-broke/ArticleStandard/Article/detail/803270?contextCategoryId=43452&ref=25 You can live large even when you're paying off student debt. 2013-01-21T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/dvm/042013/803270/thumbnail_thumbnail.jpg http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/dvm/042013/803270/veterinary_bank_flash.jpg HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Taming-a-talented-but-contentious-super-tech/ArticleStandard/Article/detail/802042?contextCategoryId=43452&ref=25 She's a valuable clinical asset to your veterinary team, but is her toxic energy really worth keeping around? 2013-01-09T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/022013/802042null HTML http://veterinarynews.dvm360.com/dvm/Veterinary+news/The-dilemma-Handling-a-former-veterinary-associate/ArticleStandard/Article/detail/801506?contextCategoryId=43452&ref=25 Clashes between veterinary colleagues are part of human nature—but when do they cross the line? 2013-01-01T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/dvm/012013/801506null XML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/When-bickering-gets-out-of-hand/ArticleStandard/Article/detail/801049?contextCategoryId=43452&ref=25 Keep veterinary team drama at bay with some simple tips from Shawn McVey. 2013-01-01T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/522012/801049null XML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/6-ways-to-fight-the-veterinary-competitionmdashwit/ArticleStandard/Article/detail/747270?contextCategoryId=43452&ref=25 Take a deep breath, hang up the gloves, and take a good look at these tips. They'll help you handle interclinic aggression without stooping to your competitor's level. 2011-11-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/452011/747270/veterinary_gloves_flash.jpg XML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/6-ways-to-prevent-embezzlement-at-your-veterinary-/ArticleStandard/Article/detail/741358?contextCategoryId=43452&ref=25 Your clinic will always be a target for embezzlement, whether you realize it or not. Take action now to avoid problems in the future. 2011-09-26T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/402011/741358null HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Using-the-Internet-at-work-at-the-veterinary-pract/ArticleStandard/Article/detail/734915?contextCategoryId=43452&ref=25 It's great for looking at funny cat pictures, sure. But the Internet is also a powerful tool that can help your veterinary practice become more productive and profitable. 2011-08-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/332011/734915null XML http://veterinaryteam.dvm360.com/firstline/Veterinary+managers/How-to-eliminate-gossip-in-your-veterinary-practic/ArticleStandard/Article/detail/702611?contextCategoryId=43452&ref=25 Everything you need—policies, sample scripts, advice—on how to establish a no-gossip policy at your veterinary practice. 2011-01-01T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/firstline/032011/702611/veterinary_gossip_380_flash.jpg HTML http://veterinarybusiness.dvm360.com/vetec/Forms%3A+Practice+operations/Motivate-employees-with-a-practice-bill-of-rights/ArticleStandard/Article/detail/700582?contextCategoryId=43452&ref=25 Empower and inspire your veterinary practice's employees with a bill of rights for your team members. 2010-12-01T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/512010/700582/veterinary_truths_flash.jpg XML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Take-a-progressive-approach-to-team-discipline/ArticleStandard/Article/detail/685791?contextCategoryId=43452&ref=25 Don't dole out harsh reprimands or, worse, ignore the problem. Keep team members in line—and make sure you're being fair. 2010-09-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/362010/685791null XML http://veterinarycalendar.dvm360.com/avhc/Veterinary+business/Employee-code-of-honor-Building-teamwork-Proceedin/ArticleStandard/Article/detail/752945?contextCategoryId=43452&ref=25 Why Create a Code of Honor? 2010-08-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/avhc/512011/752945null XML http://veterinarynews.dvm360.com/dvm/Veterinary+news/Life-after-an-embezzlement/ArticleStandard/Article/detail/682252?contextCategoryId=43452&ref=25 Reno, Nev. — Dr. Davyd Pelsue, 39, learned the hard way that small businesses with a "family" atmosphere are, unfortunately, th emost susceptible to employee theft. 2010-08-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/dvm/322010/682252null XML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Your-practices-most-wanted/ArticleStandard/Article/detail/680898?contextCategoryId=43452&ref=25 You may trust your employees, but are you certain there are no thieves among your staff? Here's a look at how veterinary practices are dealing with theft—and the warning signs you should look for. 2010-08-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/312010/680898null HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/4-ways-to-ward-off-fraud-at-your-veterinary-practi/ArticleStandard/Article/detail/679607?contextCategoryId=43452&ref=25 Protect your veterinary practice from employee embezzlement, forgery, robbery, and more. 2010-07-19T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/302010/679607null HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Entitled-employees-experience-more-job-frustration/ArticleStandard/Article/detail/678969?contextCategoryId=43452&ref=25 Veterinary team members who feel superior to others at work are more likely to lash out at their coworkers and engage in other abusive behaviors. 2010-07-14T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/292010/678969null HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/QampA-Staff-smoke-breaks/ArticleStandard/Article/detail/664036?contextCategoryId=43452&ref=25 How do I structure breaks in a way fair to smokers and nonsmokers? 2010-05-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/152010/664036/veterinary_smoking_break_flash.jpg HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+managers/Fraud-The-enemy-within-your-practice/ArticleStandard/Article/detail/665157?contextCategoryId=43452&ref=25 Fraud and embezzlement can happen to you. Read about a college panel discussion on the topic, then discuss on dvm360.com. 2010-04-13T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/162010/665157null HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Survey-Office-romance-is-OK-but-save-the-drama-for/ArticleStandard/Article/detail/658393?contextCategoryId=43452&ref=25 Managers need to step in when employee romances hurt job performance and the work environment. 2010-02-23T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/092010/658393null HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/QampA-Taming-team-member-tardiness/ArticleStandard/Article/detail/657107?contextCategoryId=43452&ref=25 Short of termination, how can I discipline a team member who is habitually late for her shift? 2010-02-12T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/072010/657107null HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+managers/Get-a-grip-on-employee-carelessness/ArticleStandard/Article/detail/646866?contextCategoryId=43452&ref=25 What to do when team members fail to take care of equipment. 2009-12-01T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/492009/646866null XML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Leaders-who-lose-their-confidence-more-apt-to-lose/ArticleStandard/Article/detail/642635?contextCategoryId=43452&ref=25 New research shows how feelings of self-worth are tied to workplace behavior. 2009-11-18T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/472009/642635null HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Video-How-to-give-effective-feedback/ArticleStandard/Article/detail/639283?contextCategoryId=43452&ref=25 Dr. Amanda Donnelly, MBA, shares three tips to making the most of feedback when delegating tasks. 2009-11-04T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/452009/639283/veterinary_donnelly_flash.jpg HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/BizQuiz-Do-you-know-the-right-way-to-fire/ArticleStandard/Article/detail/636270?contextCategoryId=43452&ref=25 You're the boss. Are you prepared to handle this situation? To find out, answer the following questions about the employee termination policy recommended by Mark Opperman, CVPM. 2009-10-23T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/432009/636270null HTML http://veterinarynews.dvm360.com/dvm/Veterinary+news/Identity-theft-strikes-Ohio-clinic-clients-lose-th/ArticleStandard/Article/detail/632527?contextCategoryId=43452&ref=25 Kettering, Ohio -- Michæl Rohrer worked at the front desk at Kettering Animal Hospital near Dayton, Ohio, for only a few months when police made the call. 2009-10-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/dvm/412009/632527null XML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Female-bosses-are-137-percent-more-likely-to-be-se/ArticleStandard/Article/detail/621747?contextCategoryId=43452&ref=25 Study shows harassment is less about sex and more about domination. 2009-09-02T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/352009/621747null HTML http://veterinarycalendar.dvm360.com/avhc/Veterinary+business/Team-members-behaving-badly-Proceedings/ArticleStandard/Article/detail/644270?contextCategoryId=43452&ref=25 How would you deal with the following HR situations in your practice? 2009-08-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/avhc/482009/644270null XML http://veterinarycalendar.dvm360.com/avhc/Veterinary+business/Developing-your-management-skills-Employee-perform/ArticleStandard/Article/detail/651373?contextCategoryId=43452&ref=25 Utilize your computer software to set up reminders a month in advance to remind you to prepare for employee evaluations. 2009-08-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/avhc/032010/651373null XML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Video-Beat-workplace-bickering/ArticleStandard/Article/detail/612412?contextCategoryId=43452&ref=25 When team members start backstabbing each other or yelling in the hallways, it's time to take charge. Sheila Grosdidier, RVT, a partner with VMC inc. in Evergreen, Colo., tells you how. Hint: Make THEM work it out. 2009-07-20T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/302009/612412null HTML http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Smoking-idea-left-me-fuming/ArticleStandard/Article/detail/589768?contextCategoryId=43452&ref=25 The idea that a hospital would condone employees smoking on the clock, leaves one reader fired up. 2009-03-27T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/firstline/132009/589768null HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Socially-rejected-employees-often-strike-back/ArticleStandard/Article/detail/584524?contextCategoryId=43452&ref=25 Those who don't feel accepted by their peers tend to act with hostility toward others. 2009-03-03T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/102009/584524null HTML http://veterinaryteam.dvm360.com/firstline/Veterinary+managers/Sample-Rules-of-conduct/ArticleStandard/Article/detail/584310?contextCategoryId=43452&ref=25 Download a free disciplinary action outline. 2009-03-02T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/firstline/102009/584310null HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Watch-your-computers-for-e-naughtiness/ArticleStandard/Article/detail/584364?contextCategoryId=43452&ref=25 One-quarter of employees who use computers visit pornographic Web sites. 2009-03-01T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/102009/584364null XML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Sexual-harassment-stems-from-group-dynamics/ArticleStandard/Article/detail/571775?contextCategoryId=43452&ref=25 Women are more likely to be harassed when a work group has a similar number of men and women. 2008-12-15T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/512008/571775null HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Bad-bosses-are-bad-for-the-heart/ArticleStandard/Article/detail/570383?contextCategoryId=43452&ref=25 An overbearing boss may be more than just a daily annoyance. 2008-12-08T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/502008/570383null HTML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Team-members-with-too-many-pets/ArticleStandard/Article/detail/558442?contextCategoryId=43452&ref=25 The number of pets isn't necessarily the issue. It's employees' ability to care for them that can damage workplace harmony. 2008-10-13T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/422008/558442/veterinary_many_pets_dvm360_flash.jpg HTML http://veterinarynews.dvm360.com/dvm/Veterinary+business/Tackling-turnover/ArticleStandard/Article/detail/533183?contextCategoryId=43452&ref=25 Lakewood, Colo. — Associate veterinarians are jumping jobs faster than the average American worker, according to a new study, and salaries that don't keep pace with inflation could be partly to blame. 2008-08-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/dvm/312008/533183null XML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Three-strikes-youre-out/ArticleStandard/Article/detail/386114?contextCategoryId=43452&ref=25 No one likes to fire people. But if you don't get rid of that problem employee, you're putting the good ones at risk. Take this approach to make this necessary evil as painless as possible. 2008-07-02T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/462006/386114null XML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/A-good-boss-lets-bad-eggs-go/ArticleStandard/Article/detail/485089?contextCategoryId=43452&ref=25 You show consistency as a boss and respect for your top employees when you terminate someone who needs to go. 2008-01-01T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/032008/485089/veterinary_bad_egg_own_flash.jpg XML http://veterinarynews.dvm360.com/dvm/Veterinary+business/Communicate-first-discipline-second/ArticleStandard/Article/detail/475623?contextCategoryId=43452&ref=25 As various associations adopt guidelines or standards of care for the practice of veterinary medicine, a concern exists that they will be interpreted as current standards of practice by state regulatory boards and the attorneys general who represent them before they have been accepted by the masses. 2007-11-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/dvm/482007/475623null XML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Dont-get-tangled-in-the-Web/ArticleStandard/Article/detail/396721?contextCategoryId=43452&ref=25 Avoid sticky liability issues, and make sure your team knows what you expect when they navigate the 'Net. 2007-01-01T05:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/022007/396721/dontget_flash.jpg XML http://veterinarybusiness.dvm360.com/vetec/Web+Exclusives/Employee-warning-notice/ArticleStandard/Article/detail/384410?contextCategoryId=43452&ref=25 Use this form to document verbal warnings when you're disciplining employees. 2006-10-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/452006/384410null PDF http://veterinarybusiness.dvm360.com/vetec/Law+and+Ethics/Avoiding-an-age-discrimination-suit/ArticleStandard/Article/detail/333630?contextCategoryId=43452&ref=25 A longtime staff member who's in her late 50s is having trouble learning our new computerized billing system. We don't want to fire her, but we need to replace her with someone who can handle our new technology. If we asked her to retire, would we risk an age-discrimination suit? 2006-06-01T04:00:00Z http://veterinarybusiness.dvm360.com/vetec/data/articlestandard/vetec/232006/333630null XML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Warning-fire-ahead/ArticleStandard/Article/detail/313034?contextCategoryId=43452&ref=25 How many warnings should I give, and when should I fire someone? 2006-03-01T05:00:00Z XML http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Controlling-unauthorized-overtime/ArticleStandard/Article/detail/279853?contextCategoryId=43452&ref=25 I have an employee who regularly stays for overtime that I haven't authorized. My attorney says I have to pay her for the time, even though I didn't schedule it. What can I do to keep team members from working unapproved overtime? 2006-01-01T05:00:00Z XML http://veterinarybusiness.dvm360.com/vetec/Click+%26+Copy/Take-action-with-a-warning-notice/ArticleStandard/Article/detail/279866?contextCategoryId=43452&ref=25 Take these steps to document poor performance. 2006-01-01T05:00:00Z XML http://veterinarybusiness.dvm360.com/vetec/Personnel+Solutions/Stop-complaining-about-negative-team-members-and-s/ArticleStandard/Article/detail/148293?contextCategoryId=43452&ref=25 Let's solve your morale problem by just firing all the unhappy people. Think that sounds rash? The truth is you have nothing to gain from keeping them around. You can't change them. Yes, you can require certain behaviors, such as being on time, doing their jobs, or developing proficient skills or knowledge. But a lot of people simply have a rotten, negative attitude, and there isn't much you or anyone else can do to change that. 2005-03-01T05:00:00Z XML http://veterinarynews.dvm360.com/dvm/Veterinary+business/Create-a-plan-for-employee-discipline/ArticleStandard/Article/detail/102276?contextCategoryId=43452&ref=25 Several years ago I attended a seminar entitled "Employee Discipline and Performance Mistakes." Afterwards, I wrote up a simple, step-by-step plan for dealing with common employee discipline problems, like tardiness, not following the dress code or standards of conduct, failing to compete tasks or checklists. 2004-07-01T04:00:00Z HTML