At Portland Veterinary Specialists in Portland, Maine, money not accounted for in regular revenue and expenses—refunds, rebates, and incentives for participating in surveys and pilot studies—goes in the "found money" fund. And that money supports fun events as a reward to the practice's hard-working staff. Practice manager Kristine Suszczynski supplements the fund with an allotment of practice earnings and takes her team out on the town for dinners, movies, musicals, bowling, and more. "I always ask the staff members what they would like to do," Suszczynski says. "They get very excited about their choices." Team members say the outings are a great way to get to know other employees and make going back to work more fun.
Free food: Portland Veterinary Specialists team members bond over a clinic-paid meal at a Japanese steakhouse.