Training and motivation | Veterinary Economics

Training and motivation

To help you think about why team members stick around, we asked Blythe Addington, RVT, why she enjoys her work and why she returned to Broad Ripple Animal Clinic in Indianapolis, where she completed an externship, after she finished her degree. Here's what she says:
Engaged employees are productive, profitable, customer-focused, safer, and more likely to stay with you. The Gallup Organization measures employee engagement levels by asking employees the following 12 questions:
Oct 29, 2004
When you are attending a conference paid for by your hospital, your goal should be to learn as much as you can to share with the rest of the team.
Oct 15, 2004
In recent articles I have talked about better recordkeeping and how to write a job description. Both of these topics have one thing in common: They require involvement from the entire hospital team.
Oct 04, 2004
Successful veterinary practices challenge themselves to grow and identify new ways to improve the quality of the veterinary healthcare they provide.
Sep 17, 2004
The trite phrase, "personality conflicts," allows key issues to be ignored or defined out of existence in daily operations. The term could mean the practice did not hire for "team fit," or they did not establish a "safe-haven" environment when establishing behavior expectations.
Sep 02, 2004
Value statements are tools you can use to communicate the value of your services to clients and to their pets.
Aug 19, 2004
In recent articles I have talked about better record keeping and how to write a job description; both of these articles have one thing in common they require the entire team to be involved. So how do you motivate and keep the team going in the forward direction?
Aug 01, 2004
The phrase "open book management" means many different things to different people, and in some arenas makes the staff cringe with fear of the charts posted on the wall and the monthly beatings which occur when they do not reach their assigned quotas.
Jul 15, 2004
Almost all tips for interviewing are written to help the person being interviewed do well. What if you're the boss and the one conducting the interview?
DVM360 MAGAZINE: Jul 01, 2004
Negative incentives can also be enforced, like subtractions for tardiness... and incomplete worksheets.
Jun 15, 2004
Bringing on a new associate, making an associate a partial owner, selling out to an existing associate or bringing in an outside owner all will change the dynamics within a team.
Jun 02, 2004
Practice owners need to strategize on employee compensation.
Mar 31, 2004
Before you can choose a consultant you need to know what you want them to do for your practice.
Mar 15, 2004
Client surveys are limited to the extent that they only provide information on past performance.