Time is money (yours and your clients') in the veterinary practice

Time is money (yours and your clients') in the veterinary practice

Take 10 seconds to explain the holdup and save everyone some trouble.
source-image
Sep 18, 2013

In a veterinary hospital, emergencies will happen and they will disrupt your day. But a busy schedule is no reason to blow off a client. Here Brian Conrad, CVPM, exhibits the effective—and ineffective—way to keep clients apprised of the timeline. It's part of our video series "Say this, not that!"

Hot topics on dvm360

Follow dvm360 on Twitter, Facebook, and Pinterest

For quick updates and to touch base with the editors of dvm360, Veterinary Economics, Veterinary Medicine, and Firstline, and check us out on Twitter, Facebook, and Pinterest.

Sell veterinary clients on your service

But you don't have to have butler-style service to win new clients and keep existing clients happy.

Why veterinarians should be more like a Louisiana shoeshiner

If my veterinary clients feel half as good as I did after visiting the 'Michael Jordan of shoeshines,' I'll be thrilled.

Texts from your veterinary clinic cat

If your clinic cat had a cell phone and opposable thumbs, what would he or she text you?

Learning goodbye: Veterinarians fill a void by focusing on end of life care

Veterinarians dedicating their careers to hospice and euthansia medicine may be pioneering the profession's next specialty—at clients' request.