Team meeting: Introducing a new service to your veterinary staff
"If you talk about how great digital radiography is, you want your team to believe it too," says Dr. Karen Felsted, CPA, MS, CVPM. One way to get your team members to pick up what you're putting down is to dedicate an entire team meeting to tackling the new service you're adding to your practice. (Bonus help: Many times the company you purchased the equipment from will be more than happy to send a representative to come out and talk to your staff.)
Take a look at the sample team meeting agenda we created based on other team meeting tools on http://dvm360.com/, and use it as a guide for your equipment-focused round-up:
7:00 a.m. Breakfast (Charge up with donuts and bagels!)7:05 a.m. Welcome team
7:10 a.m. New equipment announcement
7:15 a.m. Why digital radiography? The top ways the new service will benefit patients, clients and practice
7:30 a.m. Introduce equipment company representative
7:45 a.m. Break time—everyone take five
7:50 a.m. Field trip to see the digital radiography machine
7:55 a.m. Equipment demo
8:10 a.m. Hands-on equipment training session with Winston (the veterinary clinic cat)
8:30 a.m. Questions/concerns? Thank you for attending!
See you next Wednesday at 7:00 a.m. for a followup session!
For more tips on how to run an effective team meeting, visit http://dvm360.com/teammeeting.