Saying "thanks" doesn't need to be mushy, sappy or awkward. Here's a quick tip (and a tool, too!) to appreciate your veterinary team members from Jessica Murphy, CVPM, a 2016 dvm360/VHMA Practice Manager of the Year contestant.
He's a highly skilled practice manager, but that doesn't mean he doesn't make mistakes. In this case, Brian Conrad, CVPM, president of the Veterinary Hospital Managers Association, admits he recently fell down on the job when it comes to team communication.
Compassion fatigue is a real and dangerous threat to the health of veterinary professionals and their patients, but Licensed Professional Counselor and Certified Veterinary Technician Becky Murray of Veterinary Specialty Center has mapped out a guide for healthy coping.
An associate's anxiety was crippling our team. The team members were frustrated and complaining. Something needed to change at this dvm360/VHMA Practice Manager of the Year contestant's veterinary hospital. So they made a plan ...
Our two-doctor veterinary show turned into a solo act when a DVM went out on a well-deserved maternity leave. Here are seven pieces of advice for other managers and teams living through a veterinarian's extended leave.
Kindness and positivity in the workplace aren’t schmaltzy, starry-eyed ideals—they’re necessities if you want to perform your best. Here’s what the dvm360 editors have been reading, watching and doing to up their kindness quotient.