Team Communication | Veterinary Economics

Team Communication

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FIRSTLINE: Nov 07, 2016
No one thinks disaster will strike, until disaster is right on top of them. Do your veterinary team members, patients and clients a favor by staying on top of life-saving procedures when disaster hits.
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FIRSTLINE: Oct 21, 2016
This Firstline reader wonders about the right approach to handling missed charges after the veterinary client has left the hospital. Bash Halow weighs in.
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VETERINARY ECONOMICS: Oct 20, 2016
You've picked out a great digital dental radiography unit. You can live with the price. But are you sure everyone's excitement will translate to plenty of use and a decent ROI?
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VETERINARY ECONOMICS: Oct 19, 2016
Keeping the connection is a worldwide challenge.
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VETERINARY ECONOMICS: Sep 23, 2016
CVC educator Bash Halow, LVT, CVPM, is afire with excitement about the power of the "push notification" to connect to veterinary hospital clients.
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FIRSTLINE: Aug 17, 2016
There are lots of ways to approach this conversation. Steve Noonan, DVM, who's lived through his own depression, has these suggestions.
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VETERINARY ECONOMICS: Aug 15, 2016
Saying "thanks" doesn't need to be mushy, sappy or awkward. Here's a quick tip (and a tool, too!) to appreciate your veterinary team members from Jessica Murphy, CVPM, a 2016 dvm360/VHMA Practice Manager of the Year contestant.
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VETERINARY ECONOMICS: Aug 15, 2016
Here's how to open the door to more adherence from veterinary clients and make your program a better fit.
 
VETTED: Aug 04, 2016
He's a highly skilled practice manager, but that doesn't mean he doesn't make mistakes. In this case, Brian Conrad, CVPM, president of the Veterinary Hospital Managers Association, admits he recently fell down on the job when it comes to team communication.
 
VETTED: Jul 26, 2016
Compassion fatigue is a real and dangerous threat to the health of veterinary professionals and their patients, but Licensed Professional Counselor and Certified Veterinary Technician Becky Murray of Veterinary Specialty Center has mapped out a guide for healthy coping.
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FIRSTLINE: Jul 26, 2016
An associate's anxiety was crippling our team. The team members were frustrated and complaining. Something needed to change at this dvm360/VHMA Practice Manager of the Year contestant's veterinary hospital. So they made a plan ...
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FIRSTLINE: Jul 22, 2016
Our two-doctor veterinary show turned into a solo act when a DVM went out on a well-deserved maternity leave. Here are seven pieces of advice for other managers and teams living through a veterinarian's extended leave.
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VETERINARY ECONOMICS: Jul 19, 2016
By dvm360.com staff
Use this to-do list from practice manager Lisel Coles to make your meetings a little less work and a lot more play.
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VETERINARY ECONOMICS: Jul 18, 2016
Medicine and business benefit when the staff is on the same page.
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FIRSTLINE: Jul 12, 2016
Use these survival tips from practice manager Jess Brotherton to weather the scary switch.