Team Communication | Veterinary Economics

Team Communication

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VETERINARY ECONOMICS: Apr 21, 2017
When it comes to successful transition to new (and old!) practice cultures after a clinic is sold and bought, you may feel like a big fish in a small pond. This advice should help. Come on in, the water’s fine!
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FIRSTLINE: Apr 04, 2017
If you’ve ever been blindsided by an employee’s departure from your veterinary hospital, it might be because you’ve clogged communication with logs of blissful ignorance and denial. Here’s some advice to get things flowing again.
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dvm360.com: Apr 03, 2017
By dvm360.com staff
Getting (and keeping) clients compliant with your practice's tick control recommendations will always be an uphill battle ... which is why we're here to give you a hand. (With an educational grant provided by Zoetis)
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FIRSTLINE: Mar 13, 2017
Despite evidence of widespread psychological distress in the veterinary field, a VHMA study shows very few hospitals offer Employee Assistance Programs.
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FIRSTLINE: Mar 06, 2017
Before your work bud becomes your new BFF, learn from these common mistakes that spring from friendships with your veterinary colleagues.
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FIRSTLINE: Feb 21, 2017
Don’t panic. Practice management guru Shawn McVey has advice for keeping things professional instead of personal.
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FIRSTLINE: Feb 16, 2017
If talking wellness plans makes you yawn or cringe, just imagine how your clients feel! Freshen your approach—and your marketing—to help more patients receive high-quality veterinary care.
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VETERINARY ECONOMICS: Feb 10, 2017
By dvm360.com staff
Is your clinic split like the Hatfields and the McCoys? Bash Halow explains how to repair the rupture.
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VETERINARY MEDICINE: Feb 10, 2017
The damage caused by one bad experience may never be reversed.
 
VETTED: Feb 01, 2017
By dvm360.com staff
Almost three-quarters of veterinary practice owners and managers think they’ve got a clear picture of their hospital’s culture -- and roughly half think they’re doing a good job at managing team conflict. The rest of the team? Judge for yourself, but it’s like the bosses might be digging themselves a hole.
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DVM360 MAGAZINE: Jan 31, 2017
By dvm360.com staff
When conflict festers and communication is angry or chilled, patients, clients and team members suffer. If you don’t believe it’s true, you’re in the minority in veterinary practice. Look at the numbers, thoughts from your colleagues in the survey, and insights from our resident emotional intelligence guru Shawn McVey, MSW.
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DVM360 MAGAZINE: Jan 30, 2017
By dvm360.com staff
Data from the 2017 dvm360 Toxic Teams Survey sheds light on the dysfunction.
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FIRSTLINE: Jan 26, 2017
By dvm360.com staff
Short answer? Maybe. In triangulated communication, one person in the veterinary practice refuses to talk to another, forcing a third person (read: manager) to serve as a go-between. Let's take a look at data from the 2017 dvm360 Toxic Teams Survey to see how managers address toxic team environments.
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FIRSTLINE: Jan 23, 2017
Face-to-face is the best way to resolve conflict.
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DVM360 MAGAZINE: Jan 19, 2017
What they are, why they're so bad for veterinary practices, and where your hope for change lies.