Team Communication | Veterinary Economics

Team Communication

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FIRSTLINE: Feb 21, 2017
Don’t panic. Practice management guru Shawn McVey has advice for keeping things professional instead of personal.
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FIRSTLINE: Feb 16, 2017
If talking wellness plans makes you yawn or cringe, just imagine how your clients feel! Freshen your approach—and your marketing—to help more patients receive high-quality veterinary care.
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VETERINARY ECONOMICS: Feb 10, 2017
By dvm360.com staff
Is your clinic split like the Hatfields and the McCoys? Bash Halow explains how to repair the rupture.
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VETERINARY MEDICINE: Feb 10, 2017
The damage caused by one bad experience may never be reversed.
 
VETTED: Feb 01, 2017
By dvm360.com staff
Almost three-quarters of veterinary practice owners and managers think they’ve got a clear picture of their hospital’s culture -- and roughly half think they’re doing a good job at managing team conflict. The rest of the team? Judge for yourself, but it’s like the bosses might be digging themselves a hole.
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DVM360 MAGAZINE: Jan 31, 2017
By dvm360.com staff
When conflict festers and communication is angry or chilled, patients, clients and team members suffer. If you don’t believe it’s true, you’re in the minority in veterinary practice. Look at the numbers, thoughts from your colleagues in the survey, and insights from our resident emotional intelligence guru Shawn McVey, MSW.
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DVM360 MAGAZINE: Jan 30, 2017
By dvm360.com staff
Data from the 2017 dvm360 Toxic Teams Survey sheds light on the dysfunction.
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FIRSTLINE: Jan 26, 2017
By dvm360.com staff
Short answer? Maybe. In triangulated communication, one person in the veterinary practice refuses to talk to another, forcing a third person (read: manager) to serve as a go-between. Let's take a look at data from the 2017 dvm360 Toxic Teams Survey to see how managers address toxic team environments.
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FIRSTLINE: Jan 23, 2017
Face-to-face is the best way to resolve conflict.
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DVM360 MAGAZINE: Jan 19, 2017
What they are, why they're so bad for veterinary practices, and where your hope for change lies.
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VETERINARY ECONOMICS: Jan 18, 2017
Is your veterinary hospital certified civil?
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DVM360 MAGAZINE: Jan 11, 2017
The veterinary clinic isn’t immune to election-year friction. But what happens when team members start to feel intimidated by one belligerent doctor’s expression of his political views?
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DVM360 MAGAZINE: Jan 06, 2017
According to expert Shawn McVey, veterinary medicine brews more toxicity than other professions. Here are his thoughts on why that is.
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DVM360 MAGAZINE: Jan 04, 2017
Toxic teams disrupt patient care and our jobs. Recognizing and removing yourself from the environment is the best thing—for everyone. PLUS! Fresh data from our Toxic Teams survey.
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FIRSTLINE: Jan 04, 2017
Shawn McVey, MA, MSW, offers six symptoms to diagnose a toxic team environment.