Shawn McVey, MA, MSW, is owner of McVey Management Solutions (formerly IVMS), a consulting business that specializes in improving health care delivery systems and correcting workplace culture. He is also a member of the Firstline and Veterinary Economics editorial advisory boards. He regularly leads a range of practice management sessions at CVC Washington D.C., CVC Kansas City, and CVC San Diego.
FIRSTLINE - Feb 21, 2017
Don’t panic. Practice management guru Shawn McVey has advice for keeping things professional instead of personal.
VETTED - Sep 13, 2016
These days, there may be fewer f-bombs from your favorite CVC speaker and dvm360 contributor, but McVey still brings the heat when it comes to the toughest issues in veterinary medicine.
FIRSTLINE - May 10, 2016
Shawn McVey counsels a new practice manager on coaxing along a veterinary team used to a hands-off management approach.
FIRSTLINE - Mar 24, 2016
Two practice management consultants serve up a heaping helping of advice for a credentialed technician struggling in a practice that’s turned a blind eye to an abusive and unlicensed technician who may be pushing the boundaries of the credentialing laws in their state.
VETERINARY ECONOMICS - Feb 23, 2016
You don't need charisma to be a great leader. Be your "authentic self" as a leader in your veterinary hospital and see what happens. (Unless your authentic self is horrible, and then watch this video to fix yourself, please.)
VETERINARY ECONOMICS - Feb 05, 2016
Selling doesn't have to be feel bad
FIRSTLINE - Jan 29, 2016
Shawn McVey counsels a veterinary team member who's trying to balance her bosses' high expectations with her lack of resources.
FIRSTLINE - Dec 04, 2015
Turn down the bad vibes and get on with your life.
FIRSTLINE - Nov 04, 2015
I'm pregnant, and I'm afraid to tell my coworkers. But there are a few tasks as a veterinary technician I can't safely perform. How can I protect my baby without seeming like I'm slacking at work?
FIRSTLINE - Sep 18, 2015
One of the veterinary technicians is super territorial and bossy, and I’m so sick of her I’m ready to quit! What can I say to my boss to help her see this Super Tech is ruining our team?
FIRSTLINE - Aug 19, 2015
Shawn McVey counsels a veterinary team about what they can ask to weed out toxic job candidates early in the interview process.
FIRSTLINE - Jul 24, 2015
Shawn McVey counsels a team member who can’t afford to continue working in the veterinary profession
FIRSTLINE - Jun 25, 2015
The pitfalls of trying to be everything to everyone in your veterinary clinic.
FIRSTLINE - May 29, 2015
Get a whiff of this. Shawn McVey, MA, MSW, of McVey Management Solutions in Austin, Texas, tackles the tough topic of a team member with odoriferous emanations. Listen as he sniffs out a solution for a manager who needs help to delicately handle this potentially embarrassing situation with grace and sensitivity.