One of the weirdest communication tools around turned us into a paperless—or at least less-paper—veterinary practice. Here's how to do your homework and get a worried team over the hump. The rubber chicken helps.
It's 9pm. Are your practice's veterinarians filling out medical records—and not working the emergency-practice swing shift? Dr. Ernie Ward guarantees your veterinarians are underutilizing assistants and technicians in the exam room.
Our two-doctor veterinary show turned into a solo act when a DVM went out on a well-deserved maternity leave. Here are seven pieces of advice for other managers and teams living through a veterinarian's extended leave.