In this series of brief videos, a receptionist, practice manager, and veterinarian describe their roles in educating clients about pet insurance at Valley Cottage Animal Hospital in Valley Cottage, N.Y. They describe why they believe in insurance and explain how their team cohesively presents the case for insurance to pet owners, while answering their most common questions.
You can help pets get the topnotch care they deserve, grow in your job, and position yourself for promotions and pay increases. Help create a coordinated effort to protect and preserve pets’ health and teach more pet owners about how they can afford to offer their pets the care they need.
Assisting clients so that they fill out and submit pet insurance claim forms correctly the first time will save time in the long run and will increase clients’ satisfaction with their insurance—plus it’s simple! Follow these steps.
When everyone on your team plays a role, you can have fast, effective pet insurance conversations that flow throughout your practice. This interactive map lets you brush up on each team member's role—and gives tips on keeping the discussion rolling during a pet’s visit.
“I can’t afford that.” “It’s too expensive.” Don’t you wish you could eliminate these words from pet owners’ vocabulary? Use these steps to boost your education program to the next level and effectively teach pet owners about how to offer the next level of care for their pets.
If you’re looking for the next step in your veterinary career, the job of pet insurance coordinator might be the right career path for you. Consider this sample job description to learn more about this emerging position in practice.
Move through the rooms of a virtual veterinary practice and help your team work through a canine emergency or a feline illness. These interactive cases show how having a pet insurance policy in place could influence client decisions and alter the outcome.