The Veterinary Hospital in Eugene, Ore., sets daily production goals. When the hospital achieves the daily goal five times, they hire a massage therapist to come into the hospital and give everyone a professional pat on the back.
How do you know whether a newly hired team member is right for his or her job and, equally important, right for your practice? Many practice owners evaluate a new hire's job performance during a probationary period, which can last from 30 to 90 days.
Effective delegation is undoubtedly the strongest productivity-improvement tool available. But here's a harsh reality check: Only 47 percent of staff members responding to a VetMedTeam survey indicated that their doctors delegate 80 percent to 100 percent of possible tasks.
I've played hockey for many years, often once or twice a week. One day it dawned on me I wasn't improving. Instead I was doing the same wrong things over and over--I was playing but not practicing. Finally, I took a skills class and was amazed at how much I didn't know.
When you conduct regular performance reviews, you build better understanding with your employees, clarify your mutual goals, and give employees feedback about where they excel and could improve. Use this form to get started. (PDF)