You’re a good person. Your team members are good people. Clients ready to pick a fight don’t have to bring down your whole veterinary practice’s mood. Get some perspective, laugh about it, and get through it.
To keep your veterinary hospital stable—with coworkers on board—take this advice to heart after the death or sudden disability of the practice owner. Or if you just want a plan to make sure your practice and team will be taken care of if something happens.
Oh the pain. The itching. The irritation! Can anything be more miserable than a terrible hire? Take the hives out of hiring with this soothing prescription to find and hire up-to-scratch technical team members in four (not simple but clinically indicated) steps.
Do you have the power to improve your associates' work life? Data from Benchmarks 2015: A Study of Well-Managed Practices (Veterinary Economics and Wutchiett Tumblin and Associates) and associates' feedback to the 2016 Firstline Career Path Study show how associates really feel about you, your practice and their work.