Personnel Management | Veterinary Economics

Personnel Management

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VETERINARY ECONOMICS: Sep 23, 2016
CVC educator Bash Halow, LVT, CVPM, is afire with excitement about the power of the "push notification" to connect to veterinary hospital clients.
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FIRSTLINE: Sep 23, 2016
Switching styles can trip up the team, but the transition is worth the trouble.
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FIRSTLINE: Sep 16, 2016
While fielding calls to help save pets from drug-stash ingestion accidents and allergic reactions, the veterinary team at the ASPCA Animal Poison Control Center keeps up morale and mood with some harmless tallying.
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FIRSTLINE: Sep 15, 2016
By dvm360.com staff
Hey, practice owners: Sometimes a day off is worth more than a $5 Starbucks gift card to a veterinary team member. This manager figured that out.
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FIRSTLINE: Sep 13, 2016
By dvm360.com staff
Step 1: Print. Step 2: Cut. Step 3: Compliment and congratulate. Step 4: Repeat.
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VETERINARY ECONOMICS: Sep 08, 2016
Dr. Kimberly Pope-Robinson shares simple fixes to try and relieve your anxiety caused by the responsibilities of the veterinary world.
 
VETTED: Sep 01, 2016
I scribbled down some good advice for practice managers and practice owners from a past Veterinary Economics article contest winner at a Kansas City practice manager association meeting.
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FIRSTLINE: Aug 29, 2016
CVC Speaker Andy Roark says there’s a difference between praise and positive feedback, and it could make all the difference in your veterinary practice.
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FIRSTLINE: Aug 28, 2016
Veterinary practice managers: Staff meetings are expensive. Plan ahead (and stick to the plan) to get the most out of your time and money.
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VETERINARY ECONOMICS: Aug 22, 2016
Of course veterinary team members care about their wages, but as Denise Tumblin, CPA shares in this video, their other main concerns may surprise practice owners. Watch to find out what the Benchmarks study has revealed.
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VETERINARY ECONOMICS: Aug 18, 2016
This 2016 dvm360/VHMA Practice Manager of the Year entrant turned suspicion into an investigation, an investigation into an arrest, and an arrest into a happier practice.
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FIRSTLINE: Aug 17, 2016
There are lots of ways to approach this conversation. Steve Noonan, DVM, who's lived through his own depression, has these suggestions.
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VETERINARY ECONOMICS: Aug 15, 2016
Saying "thanks" doesn't need to be mushy, sappy or awkward. Here's a quick tip (and a tool, too!) to appreciate your veterinary team members from Jessica Murphy, CVPM, a 2016 dvm360/VHMA Practice Manager of the Year contestant.
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VETERINARY ECONOMICS: Aug 15, 2016
Here's how to open the door to more adherence from veterinary clients and make your program a better fit.
 
VETTED: Aug 04, 2016
He's a highly skilled practice manager, but that doesn't mean he doesn't make mistakes. In this case, Brian Conrad, CVPM, president of the Veterinary Hospital Managers Association, admits he recently fell down on the job when it comes to team communication.