Office Efficiency | Veterinary Economics

Office Efficiency

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VETERINARY ECONOMICS: Mar 18, 2015
In this video how-to, Dr. Andy Roark gives his step-by-step instructions to make your recommendations stick with pet owners long after they've left your clinic.
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FIRSTLINE: Mar 10, 2015
Sometimes veterinary client conversations take a horrifying turn. Here’s help to take control of these discussions.
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VETERINARY ECONOMICS: Mar 06, 2015
Dr. Chip Ponsford explores how to "tend" your veterinary practice in order to harvest an efficient, successful business.
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VETERINARY ECONOMICS: Mar 01, 2015
What Toyota has to teach veterinary hospitals.
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FIRSTLINE: Feb 19, 2015
Shawn McVey counsels a practice manager who's fed up with the staff time it takes to price match veterinary drugs to stay competitive with online pharmacies.
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FIRSTLINE: Feb 06, 2015
Some pet owners are still confused about health or wellness plans. Some believe it’s a form of insurance or that it covers everything their pet needs while they’re enrolled. The answer lies in good communication.
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FIRSTLINE: Feb 04, 2015
Shawn McVey counsels a manager who's struggling with a veterinary technician and receptionist who frequently call in sick.
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FIRSTLINE: Jan 09, 2015
Shawn McVey counsels a veterinary manager who's constantly second-guessed by her boss.
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VETERINARY ECONOMICS: Jan 01, 2015
I’ve put cabinetry, shelving, flooring and paint changes to work in new veterinary hospitals, but these same back-room touch-ups could work for any clinic anywhere.
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dvm360.com: Dec 26, 2014
By dvm360.com staff
Find fun amid a serious day and lift team morale for the good of everyone.
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VETERINARY ECONOMICS: Nov 21, 2014
The Veterinary Economics Practice Manager of the Year shares his team's solution: two "flags" in the practice software, not one.
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VETERINARY ECONOMICS: Nov 20, 2014
By dvm360.com staff
Video isn't "big brother"—it's a viable teaching tool.
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VETERINARY ECONOMICS: Nov 01, 2014
Work through this list of questions before signing a contract with a management software provider.
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VETERINARY ECONOMICS: Sep 29, 2014
Digging into what it really costs your veterinary hospital to provide a new service.
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VETERINARY ECONOMICS: Sep 11, 2014
Q: In our practice, veterinarians are paid on production and we use travel sheets for charges. If a travel sheet is missing charges, lost or not filled out, charges are then assigned to the hospital and I'm not compensated for the work performed. Is this practice legal, and what actions should I take?

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