You’re a good person. Your team members are good people. Clients ready to pick a fight don’t have to bring down your whole veterinary practice’s mood. Get some perspective, laugh about it, and get through it.
Do you have the power to improve your associates' work life? Data from Benchmarks 2015: A Study of Well-Managed Practices (Veterinary Economics and Wutchiett Tumblin and Associates) and associates' feedback to the 2016 Firstline Career Path Study show how associates really feel about you, your practice and their work.