You can't stop your veterinary practice systems, your equipment, your team or even yourself from breaking sometimes. But CVC educator Dave Nicol says it’s how you plan for and deal with the breakages that makes all the difference.
Practice owner and newly published memoirist Dr. Laurie Hess sat down with us at CVC San Diego for an exclusive Q&A about her new book, a big sugar glider mystery, her take on practice management—and managing nosy neighbors.
Knowing why you’re struggling is important, so it’s not helpful to label every negative experience in the veterinary profession as compassion fatigue. When I took an honest look at how I was feeling, I wasn’t running out of compassion. My fatigue stemmed from making ethical decisions within the boundaries of clients’ (often) illogical values or unreasonable budgets.