We're taking our practices to the next level by introducing quality control protocols. Better control means better results, which gives us the foundation we need to be more than just a good hospital; we want to be great.
As the captain of your practice, it's your job to set the course and take advantage of the wind, urging the ship toward your destination. But you can't maneuver this behemoth alone. You need a crew. When they're truly onboard, your team members will have one eye on the horizon and another peeled for potential problems, and they'll help keep the practice on course.
Take a look at the issues team members say bother them most. Then think about what you could do to make their professional lives easier. They'll pay you back—promise! (Attention associates: Boss driving your crazy? We've got ideas for you, too.)