Q: A new mobile, free-or-almost-free nonprofit on wheels opens up shop once a week in my working-middle-class-to-upper-class neighborhood. As a practice owner, what can I do to deal with this situation and avoid losing business?
Practice owners rated "personal finance" dead last in what they provide in their mentorship programs, according to Benchmarks 2014: A Study of Well-Managed Practices. But associates didn't completely agree.
Dentists and DVMs are tied together by their independent spirit and a willingness to fight for better patient healthcare. Can you learn something from dentists about creating a friendlier, less painful patient experience?