Karyn Gavzer, MBA, CVPM, is a veterinary business consultant and widely known writer and speaker. She says her job is to help practices "go and grow" with training, marketing and new ideas. Gavzer has decades of experience in the veterinary industry. She helped create public education campaigns to improve pet health care and encourage owners to take their pets to their veterinarians more often. Gavzer works with practices, associations and industry.
CVC IN WASHINGTON, D.C. PROCEEDINGS - Apr 01, 2010
If you think that client relationships are built solely on successful diagnoses and treatments, think again! New research from the emerging field of neuroscience is yielding deeper understanding about the way people really think and the dominant role that emotions play in all human interactions, including the ones that play out in your practice.