How to create a friendlier veterinary visit

How to create a friendlier veterinary visit

Put pets at ease by making visits fear-free.
source-image
Oct 01, 2013

It seems we're all pressed for time these days—especially in the exam room—but it pays to take time to put both pets and owners at ease.

Examining pets that are anxious or fearful can give inaccurate medical results (pain hidden, diagnostic results skewed) and could result in a bite. Those are all reasons enough to "make friends first," but there's an even bigger reason: Fear and anxiety cause permanent damage to the pet's brain. Here are some tips to make visits fear-free:

1. If the carrier isn't out all the time, then get it out a couple of weeks before the scheduled visit and place treats and toys inside.

2. Infuse the carrier bedding with pheromones.

3. Don't feed the pet after 6 p.m. the night before so they respond better to food rewards at the hospital.

4. Don't baby-talk the pet, don't apologize for taking them and remain upbeat.

Remember: A more relaxed pet means a more relaxed client, and that means the client will be more receptive to your best advice on the care a pet needs.

Dr. Marty Becker is a practicing veterinarian, popular speaker and author of more than 22 top-selling books. He is the resident veterinarian on Good Morning America, a regular guest on The Dr. Oz Show and the lead veterinary contributor to http://VetStreet.com/.

Hot topics on dvm360

Dog of Dallas Ebola patient will not be euthanized, authorities say

Health officials have quarantined and will monitor dog and amid concerns surrounding deadly virus.

Video: How to perform a belt-loop gastropexy

Prevent GDV in your at-risk patients with this simple technique.

Stretch your skills to earn more in veterinary practice

Finding new tasks could be the key to generating more income for your practice—and boosting your pay.

Veterinary community stunned by Sophia Yin's unexpected death

Prominent veterinary behaviorist died of suicide Sept. 28.

Study shows sustained salary slump for veterinary support staff

Since 2009, technicians paid by the hour have experienced a bump in pay, but pay for other team members has stayed stagnant, according to data from the 2014 Firstline Career Path Study. Here’s a look at changes in team pay from 2009 to 2013.