Helping clients pay - Client communication | Veterinary Economics

Helping clients pay - Client communication

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FIRSTLINE: Dec 01, 2013
By dvm360.com staff
Consider some of the questions clients might ask after viewing the Nov. 22 20/20 segment, "Is Your Veterinarian Being Honest with You?" Then use these sample responses.
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VETERINARY ECONOMICS: Sep 01, 2013
Don't do a cash discount. Instead offer a product or service to your veterinary clients.
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VETERINARY ECONOMICS: Sep 01, 2013
When you discount—in the exam room or in your latest promotion—you're not just slashing prices. You're shortchanging your team, your profession and yourself.
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DVM360 MAGAZINE: Nov 06, 2010
"We have a new mountain to climb," says Dr. Marty Becker, who headlined an evening session at CVC San Diego yesterday.
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VETERINARY ECONOMICS: May 12, 2010
Are your clients having trouble paying their bills at the time of service? Try this method to automatically space out payments.
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FIRSTLINE: Apr 30, 2010
Shawn McVey says pet owners' financial situations aren't your business
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FIRSTLINE: Mar 01, 2010
Which works best when clients don't pay?
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VETERINARY ECONOMICS: Oct 25, 2009
By dvm360.com staff
Tips on talking to clients when they ask a tough question before a procedure from Veterinary Economics Editorial Advisory Board member Dr. Jim Kramer, CVPM.
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VETERINARY ECONOMICS: Oct 01, 2009
By dvm360.com staff
Dr. Michael Rehm shares his tips for promoting wellness care for clients
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FIRSTLINE: Oct 01, 2009
By dvm360.com staff
Talk to clients about the importance of therapeutic pet food?and how to pay for it.
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VETERINARY ECONOMICS: Sep 01, 2009
Pushy team members can scare clients away with heavy-handed phone tactics.
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VETERINARY ECONOMICS: Jun 01, 2009
They may smile and nod while visiting your practice, but what really goes on in your clients' minds? Find out with client questionnaires, Internet ratings, and mystery shoppers.
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VETERINARY ECONOMICS: Apr 30, 2009
By dvm360.com staff
Marketing messages are more effective when they focus on clocks instead of wallets.
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VETERINARY ECONOMICS: Mar 01, 2009
You can't fix a problem if you're not aware of it. So find out what you could do better by asking clients.
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VETERINARY ECONOMICS: Oct 01, 2008
How can I answer the "Why so much?" question?

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