Helping clients pay - Client communication | Veterinary Economics

Helping clients pay - Client communication

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CUSTOM VETERINARY MEDIA: Apr 17, 2015
By dvm360.com staff
With this client handout, you can help owners review the key concerns of owning a larger dog, as well as consider their budget and the true cost of veterinary care.
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CUSTOM VETERINARY MEDIA: Apr 17, 2015
By dvm360.com staff
This handout will help veterinary clients consider the key concerns and the realistic costs of caring for a small dog.
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FIRSTLINE: Apr 10, 2015
Explain—don’t complain—to convince clients into better compliance for their pets’ health.
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CUSTOM VETERINARY MEDIA: Mar 18, 2015
By dvm360.com staff
Use this client handout to help cat owners take a realistic look at their budget and the true cost of veterinary care.
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CUSTOM VETERINARY MEDIA: Mar 18, 2015
By dvm360.com staff
Use this training tool to practice making heart-felt recommendations about pet insurance to your practice's clients.
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FIRSTLINE: Mar 11, 2015
Use these tips to cope with cranky clients and find better ways to communicate for better pet health.
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VETERINARY ECONOMICS: Feb 01, 2015
By dvm360.com staff
Pet insurance could be a wise choice for many of your clients. If you’ve never researched pet health insurance options, now might be a good time to start.
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FIRSTLINE: Nov 01, 2014
Life is very short, and there’s no time for fussing and fighting, my friend. Whether you work in private practice or at a shelter, it’s time to come together right now for pets. All you need is love.
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FIRSTLINE: Dec 01, 2013
By dvm360.com staff
Consider some of the questions clients might ask after viewing the Nov. 22 20/20 segment, "Is Your Veterinarian Being Honest with You?" Then use these sample responses.
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VETERINARY ECONOMICS: Sep 01, 2013
Don't do a cash discount. Instead offer a product or service to your veterinary clients.
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VETERINARY ECONOMICS: Sep 01, 2013
When you discount—in the exam room or in your latest promotion—you're not just slashing prices. You're shortchanging your team, your profession and yourself.
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DVM360 MAGAZINE: Nov 06, 2010
"We have a new mountain to climb," says Dr. Marty Becker, who headlined an evening session at CVC San Diego yesterday.
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VETERINARY ECONOMICS: May 12, 2010
Are your clients having trouble paying their bills at the time of service? Try this method to automatically space out payments.
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FIRSTLINE: Apr 30, 2010
Shawn McVey says pet owners' financial situations aren't your business
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FIRSTLINE: Mar 01, 2010
Which works best when clients don't pay?