Get creative and help clients with a costly diabetes mellitus diagnosis

Get creative and help clients with a costly diabetes mellitus diagnosis

There are ways to assist with costs after the window for pet insurance has passed.
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Apr 07, 2017
By dvm360.com staff

When diabetes mellitus is diagnosed, the best-case scenario—a pet that responds well to treatment and is living a long life—can be the worst-case scenario for your client’s wallet.

“There’s no question that diabetes can be a very costly diagnosis,” says Fetch dvm360 Conference speaker Karen E. Felsted, CPA, MS, DVM, CVPM. “If the pet owner doesn’t have pet insurance, that’s a challenge, but offering other alternatives can be very helpful.”

Dr. Felsted points to options such as third-party payment plans or even an arrangement with your own clinic, provided you carry your own accounts receivable. She also notes that some clinics are getting creative by putting certain diabetes components into packages and by looking at what monitoring the pet owner can do at home instead of coming into the hospital every week.

If you like where this is going, just think how the client will feel. “All of these things can help and they’re very much appreciated by pet owners,” says Dr. Felsted.

Watch the video below to hear the wisdom above in Dr. Felsted’s own words: