Fear Free: Tell clients why you bother
In a well-attended session at CVC San Diego this month, Drs. Jonathan Bloom and Karen Felsted shared great reasons why veterinary practices should try low-stress pet-focused Fear Free methods, offered a ton of ways to start in small (and big) ways and then the business justification for such a big change.
The part that captivated me? Their emphasis, not just on DOING right, but COMMUNICATING right.
Did you miss our Fear Free sessions at CVC Virginia Beach, Kansas City and San Diego this year? Get in on the action for 2017 right now.