Doctor Communication | Veterinary Economics

Doctor Communication

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VETERINARY ECONOMICS: Sep 01, 2006
I've been with the same clinic for seven years. There's a lot of turnover, and my boss hires new graduates. Depending on my day, I'm stuck playing teacher with up to three new veterinarians. My boss isn't around much and says I'm not pulling my weight given what I'm being paid. How can I explain the situation to him?
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VETERINARY ECONOMICS: Jul 01, 2006
Agree on the basic care you want to deliver at your veterinary hospital. Write it down. And get all your team members heading in the same direction.
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VETERINARY ECONOMICS: Jul 01, 2006
Owners and associates, you can see eye to eye. Just get the monkeys off your back.
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VETERINARY ECONOMICS: Jul 01, 2006
By dvm360.com staff
Your standards should be clear, concise protocols—like the ones listed below—for what you believe is the best care for the pets you see.
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VETERINARY ECONOMICS: Apr 01, 2006
Conflict closed this practice's doors for good. Don't suffer the same fate.
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VETERINARY ECONOMICS: Dec 01, 2005
"Increased customer loyalty is the single most important driver of long-term profitability," say Scott Robinette, Claire Brand, and Vicki Lenz, authors of Emotion Marketing: The Hallmark Way of Winning Customers for Life (McGraw-Hill, 2000).
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DVM360 MAGAZINE: Sep 01, 2005
There is a fundamental concept about contract law that students learn in their very first weeks of law school. It's a concept referred to as "meeting of the minds."
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VETERINARY ECONOMICS: Aug 01, 2005
By dvm360.com staff
When it comes to service, associates may think owners see the world through rose-colored glasses. But in general, you may all be more alike than you think.
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VETERINARY ECONOMICS: May 01, 2005
By dvm360.com staff
Confrontation in the workplace can be tricky—you don't want to burn bridges, but you also don't want to suffer at the hands of a colleague.
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VETERINARY ECONOMICS: Apr 01, 2005
By dvm360.com staff
With the advent of e-mail, it's easy to jot a disjointed note and send it off to clients or colleagues. But a slap-dash approach may lead you to say things you'd never consider appropriate if you were using a pen and paper. Keep out of trouble with these e-mail etiquette tips:
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VETERINARY ECONOMICS: Dec 01, 2004
Growing up in the South, I quickly learned that there were certain subjects one simply should not talk about in mixed company--religion, politics, and money. There are similar touchy topics in business, such as pay raises and compensation plans, staff disagreements, a desire to make important changes in the practice, and disagreement about management styles. Although we'd like to avoid these topics, they need to be discussed.
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VETERINARY ECONOMICS: Nov 01, 2004
What do I do with a relief veterinarian who doesn't stick to my fee schedule?
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VETERINARY ECONOMICS: Oct 01, 2004
After we hired an associate, my partner started cutting back on the number of patients he sees without consulting me. How should I handle this?
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DVM360 MAGAZINE: Oct 01, 2004
He or she might be in the unenviable position of asking an employer to pony up thousands of dollars for disputed, unpaid productivity revenue.
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DVM360 MAGAZINE: Aug 01, 2004
All partnerships should have the legal equivalent of a prenuptial agreement.