Dr. Codger wants to help, so he cuts prices for his veterinary clients. Dr. Greenskin wants to do top-quality medicine and charge appropriately. Are the two medical cases in this story going to be the straw that breaks the camel's back?
Veterinary practice managers and team members also benefit from more friendly, more informative referrals to and from emergency and specialists and the general practitioners who manage patients through their lives. Compassion-First Pet Hospitals hired liaisons and built a process to inform referring general practice veterinarians when patients visit, how they're doing and what happened.
When it comes to successful transition to new (and old!) practice cultures after a clinic is sold and bought, you may feel like a big fish in a small pond. This advice should help. Come on in, the water’s fine!
One of the weirdest communication tools around turned us into a paperless—or at least less-paper—veterinary practice. Here's how to do your homework and get a worried team over the hump. The rubber chicken helps.